[Temp - 8 months Contract] Community Relationship Ambassador, ServiceSG Centre

3 days ago


Singapore Public Service Division Full time

(Temp - 8 months Contract) Community Relationship Ambassador, ServiceSG Centre
Join to apply for the
(Temp - 8 months Contract) Community Relationship Ambassador, ServiceSG Centre
role at
Public Service Division
What The Role Is:
You will be deployed on a 42 hours 5-day rostered shift (weekends may be included). The daily operating hours (except public holidays) for ServiceSG Centre is 9.00am to 6.00pm.
What You Will Be Working On:
Provide information, attend to queries, collect forms and perform transactions based on a defined set of FAQs and SOPs from a variety of topics including government schemes, financial assistance, application procedures etc. within good service standards. This includes routine activities and single transactions as per customer’s request.
Assist customers with digital transactions such as Singpass, apply for HDB season parking, make digital payments, apply for PAssion card, registration of courses, booking of facilities, apply for passport, apply for HDB BTO, change of address etc.
Provide admin support in all aspects of the operations with a good follow up on calls received.
Responsible for collection of forms, answering calls and enquiries, diverting calls and updating statistics.
Handle transactions such as registration of CC courses and Passion Card, booking of facilities, and Singpass.
Assist customers with troubleshooting and resolving general issues with digital government services.
Direct citizens to relevant channels and provide alternative solutions according to their needs.
Encourage citizens to self-help by teaching them how to use digital services.
Update statistics and cases in the CRM system.
Provide admin support to operations.
Competencies Required:
We are looking for a teammate who is positive, takes initiative and is highly responsible:
Engages customers in a professional manner and upholds good service standards.
Guides and educates citizens to navigate digital transactions.
Keeps up to date with policy and process changes of straightforward transactions.
Provides relevant information and explains policies to customers in an easy-to-understand way.
Works independently with some guidance, exercises discretion in the handling of day-to-day tasks and able to escalate issues when necessary.
Customer-oriented with good interpersonal skills.
Communicates effectively in English and is conversant in a second language.
Has proficiency in Microsoft Office.
Flexible in deployment.
Work Experience Required:
Experience in Customer Service or a related field is preferred.
Successful candidates will be offered a maximum 8 months contract or till 30 Dec 2025.
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Government Administration and Industrial Machinery Manufacturing
#J-18808-Ljbffr



  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & Responsibilities Hiring: Temp Digital Ambassador (6-Month Contract) Location: Alexandra Road⏳ Duration: 6 months Salary:$2,300/month + $5 per app downloadedPotential earnings of $3,000+ per month with OT & incentives Working Hours:Monday to Friday: 7:45 AM – 5:15 PMAlternate Saturdays: 7:45 AM – 11:15 AMKey Responsibilities:✔️ Assist...


  • Singapore Recruit Express Pte Ltd Full time

    Hiring: Temp Digital Ambassador (6-Month Contract) Location: Alexandra Road Duration: 6 months Salary:$2,300/month  + $5 per app downloadedPotential earnings of $3,000+ per month with OT & incentives Working Hours:Monday to Friday: 7:45 AM 5:15 PMAlternate Saturdays: 7:45 AM 11:15 AMKey Responsibilities: Assist customers at service centres with...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & Responsibilities Hiring: Temp Digital Ambassador (6-Month Contract) Location: Alexandra Road⏳ Duration: 6 months Salary: $2,300/month + $5 per app downloaded Potential earnings of $3,000+ per month with OT & incentives Working Hours: Monday to Friday: 7:45 AM – 5:15 PM Alternate Saturdays: 7:45 AM – 11:15 AMKey...


  • Singapore Recruit Express Pte Ltd Full time

    Hiring: Temp Digital Ambassador (6-Month Contract) Location: Alexandra Road⏳ Duration: 6months Salary:$2,300/month  + $5 perapp downloadedPotential earnings of $3,000+ per monthwith OT & incentives Working Hours:Monday to Friday: 7:45 AM – 5:15 PMAlternateSaturdays: 7:45 AM – 11:15 AMKeyResponsibilities:✔️ Assist customers at service...


  • Singapore National University Polyclinics Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Temp, Healthier SG Ambassador, RHSO (3 to 6 month contract)Job ID: 7899Job Function: Administration Institution: National University Health System Overview Manage the one-stop Healthier SG booth and provide assistance to patients for Healthier SG. Job...


  • Singapore Recruit Express Pte Ltd. Full time

    Temp Manager, External Relations (6-8 months, Academic) #HHLT Location: Pioneer Duration: 6 - 8 months Salary: up to $7000Working hours: 5-day work week, office hours Key Responsibilities: Build and maintain partnerships with industry for teaching and research initiatives. Identify and create opportunities for collaborations. Plan and coordinate external...


  • Singapore Workforce Singapore (WSG) Full time

    Responsibilities: Application Processing: Process scheme applications, appeals and exceptional cases Propose recommendations for appeal cases and seek manager’s approval Perform checks on points accumulated through active job search conditions Verification and Due Diligence: Verify supporting documents Conduct checks with external parties, including...

  • Temp Concierge

    4 weeks ago


    Singapore RECRUITPEDIA PTE. LTD. Full time

    Roles & ResponsibilitiesTemp Customer Service OfficerSalary: $2,000 - $2,5000Location: North-EastWorking hours: 9.40am - 6pm / 1.40pm - 10pm (rotating shift) Working days: 6 days work weekCommitment period: 3 Months ContractJob Responsibilities: Manage day to day operations in the service counter Attend to shoppers enquiries and all aspects of customer...

  • Temp Concierge

    4 weeks ago


    Singapore RECRUITPEDIA PTE. LTD. Full time

    Roles & ResponsibilitiesTemp Customer Service OfficerSalary: $2,000 - $2,5000Location: North-EastWorking hours: 9.40am - 6pm / 1.40pm - 10pm (rotating shift) Working days: 6 days work weekCommitment period: 3 Months ContractJob Responsibilities: Manage day to day operations in the service counter Attend to shoppers enquiries and all aspects of customer...


  • Singapore Recruit Express Pte Ltd. Full time

    6-8 Months Temp HR Assistant *IMMEDIATE* #HZT Singapore | Posted: Feb 25, 2025Recruitment: Arrange interviews (physical & virtual) based on interviewers’ availability. Coordinate/facilitate the interview process on the day of interview, including photocopying and verifying of documents if applicable. Conduct reference checks. Send reject email to...


  • Singapore PEOPLE PROFILERS PTE. LTD. Full time

    Roles & ResponsibilitiesLocation: Jurong EastPosition: Temp Marketing (3 month contract) - No experience neededAbout the roleWe are looking for a Temp Marketing Executive for a 3-month contract. In this fast-paced position, you will be a supporting role in the Marketing team.What you'll be doingAssist in the development and execution of marketing campaigns...


  • Singapore WORKFORCE SINGAPORE AGENCY Full time

    Roles & ResponsibilitiesResponsibilities:You will be working on the following: -Application Processing:· Process scheme applications, appeals and exceptional cases· Propose recommendations for appeal cases and seek manager’s approval· Perform checks on points accumulated through active job search conditionsVerification and Due Diligence:· Verify...


  • Singapore PEOPLE PROFILERS PTE. LTD. Full time

    Roles & ResponsibilitiesLocation: Jurong EastPosition: Temp Marketing (3 month contract) - No experience neededAbout the roleWe are looking for a Temp Marketing Executive for a 3-month contract. In this fast-paced position, you will be a supporting role in the Marketing team.What you'll be doing Assist in the development and execution of marketing campaigns...


  • Singapore Apeiron Bioenergy Full time

    Apeiron Bioenergy is a leading renewable energy company focused on transforming the bioenergy sector with sustainable solutions. Our mission is to harness renewable resources to meet global energy demands while minimizing our carbon footprint. Sustainability is central to our efforts in driving positive change. This is an 8-month contract position, serving...


  • Singapore Celecti Pte Ltd Full time

    What We OfferThis 8-month contract provides an opportunity for individuals looking for a change or new challenge to gain valuable work experience in an educational setting.


  • Singapore Singapore Anglican Community Services Full time

    Roles & ResponsibilitiesJob SummaryThe Centre Executive has the primary role of managing the day-to-day operation of the Active Ageing Centre which includes the provision of active ageing programmes and activities, managing the alert alarm system, information and service linkage, and befriending or buddying for the elderly. The Centre Executive is expected...


  • Singapore Singapore Anglican Community Services Full time

    Roles & ResponsibilitiesJob SummaryThe Centre Executive has the primary role of managing the day-to-day operation of the Active Ageing Centre which includes the provision of active ageing programmes and activities, managing the alert alarm system, information and service linkage, and befriending or buddying for the elderly. The Centre Executive is expected...


  • Singapore Recruit Express Pte Ltd Full time

    Quality Assurance Contact Centrelocation: funan for first few months, then ubi work hour: monday to friday 830-615Responsibilities:Support the execution of dailychannel operations, ensuring smooth handling of inquiries,escalations, and issue resolutions.Act as the firstpoint of contact for channel-related issues, ensuring timelyresolution and escalation...


  • Singapore Recruit Express Pte Ltd. Full time

    2-3 Months Temp Luxury Retail Assistants x 8 / MBS / $13 - $14 / #ECT Singapore | Posted: Nov 20, 2024Scope: Greeting and attending to customers Assisting customers Ensuring the store is kept neat and clean Picking and packing of merchandise - Back of house Fitting room duties as assigned Requirements: Minimum N/O/A Levels/Diploma with some retail/customer...

  • Client Accounts Temp

    10 hours ago


    Singapore UOB Kay Hian Pte Ltd Full time

    Company: UOB Kay Hian Website: uobkayhian.com Designation: Client Accounts Temp - 6 Months Date Listed: 09 May 2024Job Type: Entry Level / Junior Executive, Full/Perm Job Period: Immediate Start, For At Least 6 Months Profession: Banking / Finance Industry: Finance Location: Newton, Singapore Allowance / Remuneration: $2,000 - 2,200 monthly Company Profile:...