Senior Manager

Senior Manager (IT Infrastructure Operations & Application Infrastructure Support)
Join to apply for the
Senior Manager (IT Infrastructure Operations & Application Infrastructure Support)
role at
PSA International
Senior Manager (IT Infrastructure Operations & Application Infrastructure Support)
Join to apply for the
Senior Manager (IT Infrastructure Operations & Application Infrastructure Support)
role at
PSA International
The incumbent will be responsible in delivering a well designed IT Infrastructure that is robust, resilience and highly available for our business application to operate on. This role requires an in-depth understanding of the technologies, trends and technical components of the PSA Terminal IT Infrastructure environment and be able to provide advice to the PSA Group Terminal IT. Supported IT technology includes but not limited to: Linux, Microsoft Window Servers, Outdoor wireless solution (Cisco Fluidmesh, Altai Wifi, Ruckus Wifi, etc), Cisco Networking, VMWare Virtualization, Data centre operation and OT Technologies.
This role involves close collaboration with a wide range of stakeholders across the PSA Group IT and external vendors. Collaboration is required prior to any deployment of equipment, software, applications, IT policies or processes and in post-deployment, development of improvements plan or procedures. This position demands strong communication and interpersonal skills, a problem-solving mindset, project management capabilities, attention to detail, with around the clock service-oriented mindset.
Key responsibilities
Oversee the BAU IT operations team; including handling incidents, service & change requests, vulnerability assessments and patching
Involve in Incident tickets trending, analysis and identifying chronic issues and introduce Continual Service Improvement
Project management which includes project scoping, schedule development, monitoring, tracking, control, risk identification, mitigation and ensuring quality of deliverables and costs
Provide advice on Network design and improvement and occasionally perform Network troubleshooting
Conduct review and assessment of existing IT infrastructure setup, this includes servers, virtualization, network, SAN, etc
Align the Business application infrastructure requirement to current IT infrastructure setup and suggest areas of improvement or change
Prepare RFP specifications to procure goods and services, and evaluate and select outsourcing partners based on capability and cost effectiveness
Support the implementation of new applications and changes to existing applications to sites
Bachelor's degree in a relevant field
Minimum 8-9 years hands-on experience in the following areas:
Data Centre Build and Run
Network design/maintenance
Virtualisation (Hyper-V/VMWare)
Linux administration
Minimum 6-7 years of managing an IT Operations team providing BAU Lights-on support
Strong understanding of Networks with practical experience in LAN/WAN setup
Experience in various infrastructure and application monitoring tools, including deployment and configuration
Experience in scripting
Experienced in Project Management
Experienced in managing outsourcing contracts and vendor relationships
Experience in middleware & databases will be an added advantage
Knowledge of Cyber Security and best practices
Effective verbal and written communication skills across all organisational levels
Willing to travel at short notice
General knowledge of container terminal processes is a plus
Seniority level
Seniority level Director
Employment type
Employment type Full-time
Job function
Job function Other
Industries Transportation, Logistics, Supply Chain and Storage
Referrals increase your chances of interviewing at PSA International by 2x
Get notified about new Senior Manager Information Technology Infrastructure jobs in
Singapore .
Deputy Director (IT Infrastructure System Management)
Senior Manager, Information Technology, APAC
Global Category Sr/Manager (Information Technology)
Regional IT Manager / Senior IT Executive - Sports - 8.5k
SVP, Network Manager, Group Infrastructure & Cloud, Group Technology
Senior Manager - ServiceNow SPM (Corporate IT)
Manager (Digital Transformation & Information Technology )
Senior Manager/Manager - IT Auditor (Internal Audit)
Client Information Security Lead/Senior Manager (Infra Enterprise)
Manager / Senior Manager (Workplace Safety & Health Officer), Space, Infrastructure & Administration (SpIA) (3-Year Contract)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr