Sales Associate

15 hours ago

Singapore GIVENCHY Full time

As a Sales Associate within our luxury universe, your role is essential in ensuring an exceptional experience for our clients and representing the brand with elegance. If you are passionate about the luxury fashion industry and possess the skills and qualifications we are looking for, we would love to hear from you.
YOUR MISSION AND ROLE
Client Engagement
Deliver the full Selling Ceremony - including after-sales follow-up - while actively engaging in clienteling - to deliver a memorable personalized client journey and elevate the luxury brand experience
Engage with diverse clients, always putting them at ease to develop long lasting relationships, fostering long-term loyalty through storytelling by providing a rich narrative behind each collection
Understand customer preferences and past purchases to provide personalized recommendations and update relevant client information on internal platforms
Embrace a Results-oriented Culture
Actively work to achieve and exceed sales expectations
Identify additional sales opportunities by understanding the specific needs of clients
Enhancing the Brand
Embody the brand image by adhering to the specific dressing and behavior standards of luxury
Contribute to maintaining the upscale atmosphere of the boutique
Stay informed about the latest trends in the luxury and fashion industry
Store Operations
Participate in all inventory management process, cycle counts and goods receptions to maximize efficiency at work, ensuring store operations at optimum operational standards
Proficient and accurate usage of POS (Point-of-Sale)
Assist in maintaining visual merchandising standards in accordance brand guidelines, actively propose enhancement to the VM team to drive and maximize sales opportunities
Ensure proper back of house maintenance and stocks management
Ensure functional maintenance of the store
Team Collaboration
Work collaboratively as an active team player to support all business activities
Actively participate in any implementation of training and tools
Maintain an open, positive, and constructive communication with team members
YOUR PROFILE
Minimum of 2 years of relevant experience in the fashion or luxury sector
Strong interpersonal and communication skills, with a keen ability to identify with customers
Fluent in English, proficiency of other language(s) will be an advantage
Passionate about fashion and the client experience
Good team player, driven by a strong entrepreneurial spirit and a resilient attitude.
Demonstrated ability to thrive in a test-and-learn environment, with a continuous improvement mindset and openness to innovative approaches
GIVENCHY
is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
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