L1 IT Support

**Customer Service Helpdesk (L1 Support) (102)**: **Responsibilities**: - Perform follow-ups to ensure problems have been resolved. - Communicate problems and issues through weekly update in meeting - Provide suggestion and solution to user - Work with technology/ support or PMO in resolving issues - Understand and record issues for tracking or...

Location: Tuas, SingaporeSchedule: Role involves on-site support only during pre-scheduled visits. Compensation is provided per visit.Role OverviewWe are seeking an experienced EUC (End User Computing) Support Engineer – Level 1 to provide on-site technical support for end users only when primary engineer will be on leave or unavailable. The ideal...

Key Responsibilities: Monitor and respond to user queries via email and phone promptly. Log and manage support tickets, ensuring timely follow-up and resolution. Perform L1 investigation for reported issues and provide initial troubleshooting or resolution. Escalate unresolved issues to L2 or other relevant teams and coordinate for timely closure. Monitor...

We are looking for Application Support Analyst (L1). Responsibilities and Requirements - Resolve Service Requests with available workarounds - Handle minor fixes and development using Outsystems and Ruby on Rails - Diploma in Computer Science, Information Technology, or related disciplines - At least 2 years of network or voice experience in L1 support

We are seeking an **L1 Support Engineer**to provide first-line support for IT systems, ensuring system uptime and incident resolution in accordance with SLA commitments. This role requires round-the-clock monitoring, troubleshooting, and coordination with technical teams and vendors. **Key Responsibilities**: - Monitor and maintain systems (hardware &...

As a Technology OpS Support Practitioner, you will help to manage the as the L1 Support Lead for the overall project, overseeing the roles and responsibilities below - Oversight and management of Operation JIRA support tickets coming in for the system - Communicating directly with users to help resolve their issues - Analysing trends on the operations and...

We're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...

Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data...

Role: L1 Desktop Support Engineer Experience: 2- 5 years **Job Types**: Full-time, Contract Contract length: 12 months Pay: From $3,000.00 per month

Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data...