NOC Technician

1 week ago

Singapore U3 INFOTECH PTE. LTD. Remote Work Freelance Full time
Role Purpose
The Technical Support - Network Operations Center (NOC) is responsible for ensuring the seamless operation of the organization's network infrastructure. This role provides technical assistance, monitors network performance, and proactively addresses any issues to maintain optimal system availability and performance.
Key Accountabilities
  • Monitor network performance, identify anomalies, and take prompt corrective action.
  • Respond to technical inquiries and provide timely, effective solutions to network-related issues.

Responsibilities & Duties
  • Operate and monitor systems, applications, network, and telecommunication lines to ensure smooth functioning.
  • Perform fault response, troubleshooting, and incident/problem management: detect system abnormalities, resolve issues, and follow up on escalated cases to ensure resolution.
  • Execute user service requests in accordance with QMS standards.
  • Provide technical support during disaster recovery, contingency testing, scheduled maintenance, system change requests, software installations, and network equipment troubleshooting.
  • Monitor and maintain environmental conditions in the data center (e.g., UPS, air-conditioning).
  • Act as Physical Security Controller for the data center, ensuring adherence to security protocols.
  • Track and manage the usage of storage media, stationery, and other consumables.
  • Generate regular inventory and statistical reports.
  • Work 24/7 on rotating 12-hour shifts as required.
  • Perform any other duties as assigned by the supervisor or management.

Key Competencies
  • Strong analytical and problem-solving skills.
  • Results-oriented mindset with attention to detail.
  • Effective communication skills (verbal and written).
  • Ability to work collaboratively as part of a team.

Education Requirements
  • Diploma in Information Technology, Computer Science, or a related discipline from a recognized Polytechnic.

Experience Requirements
  • Basic knowledge of PC operations and computer networking.
  • Experience working in a computer operations or IT support environment preferred.
  • Fresh diploma graduates are welcome to apply.

Skills Required
  • Strong problem-solving abilities with keen attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a team setting.
  • Knowledge of Windows and Linux operating systems is an advantage.
  • ITIL Foundation knowledge or certification is preferred.

Please refer to U3's Privacy Notice for Job Applicants/Seekers at When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

  • Noc Technician

    3 days ago

    Singapore YI-KE INNOVATIONS PTE. LTD. Full time

    **Roles & Responsibilites**: - Basic DC Operations Support, eg. Hot swop, inter-rack cabling, Power Cycle, escort, tape management, etc. - To provision customer network services on core equipment - To troubleshoot escalation from Helpdesk team. - To ensure maximum possible service availability and performance - Temperature monitoring - Provide shift work...

  • NOC Technician

    19 hours ago

    Singapore U3 INFOTECH PTE. LTD. Full time

    Overview The Technical Support – Network Operations Center (NOC)is responsible for ensuring the seamless operation of the organization’s network infrastructure. This role provides technical assistance, monitors network performance, and proactively addresses any issues to maintain optimal system availability and performance. Key Accountabilities Monitor...

  • Support Services Specialist

    1 week ago

    Singapore ADEMCO (FAR EAST) PTE LTD Full time

    **Job Summary**: We are seeking a talented Support Services Specialist (SSS) to join our team in the 24x7 Central Monitoring Command Center. As a Support Services Specialist, you will be responsible for providing technical support to our external customers, monitoring system health, and following established processes. This position follows a 5-day shift...

  • Engineer - Network

    2 weeks ago

    Singapore WESCO Full time

    Overview This person is responsible for supporting Data Center NOC network communications, including maintaining, and monitoring LAN/WAN/Wireless network environment needed to provide a great end user experience. Utilizes LAN/WAN/Wireless network monitoring tools to ensure optimal system utilization, performance and system availability. Supports vendors to...

  • Engineer - Network

    2 weeks ago

    Singapore WESCO Full time

    Overview This person is responsible for supporting Data Center NOC network communications, including maintaining, and monitoring LAN/WAN/Wireless network environment needed to provide a great end user experience. Utilizes LAN/WAN/Wireless network monitoring tools to ensure optimal system utilization, performance and system availability. Supports vendors to...

  • Sr. Customer Service Executive

    1 day ago

    Singapore TATA COMMUNICATIONS INTERNATIONAL PTE. LTD. Full time $80,000 - $120,000 per year

    Job DescriptionResponsible for managing day to day field network operationsand maintenance, in the respective areas of Network (Subsea CableSystem/DWDM/Ethernet/other domains). This includes- internal network/ customerchange requests, platform uptime, incident management, problem management, CFT/ OEM Interlock, and escalation support for the operations. This...

  • Sr. Customer Service Executive

    2 weeks ago

    Singapore TATA COMMUNICATIONS INTERNATIONAL PTE. LTD. Full time

    Job Description Responsible for managing day to day field network operations and maintenance, in the respective areas of Network (Subsea Cable System/DWDM/Ethernet/other domains). This includes- internal network/ customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the...