
Telecommunications Consultant
1 week ago
Job Title
Telecommunications Consultant
About the Role
The Telecommunications Consultant is a key member of our team, responsible for establishing and maintaining relationships with potential customers through outbound calls.
Key Responsibilities:
- Making outbound calls to introduce our wellness services to potential customers
- Identifying customer needs and recommending suitable treatments/packages
- Scheduling appointments for consultations or trials at our outlets
- FOLLOWING UP WITH PROSPECTS TO CONVERT THEM INTO PAYING CUSTOMERS
- CUSTOMER ENGAGEMENT & SALES
- Providing professional and engaging explanations of services
- Addressing inquiries, handling objections, and offering promotional incentives
- Maintaining positive relationships with potential and existing clients
- TRACKING & REPORTING
- Keeping accurate records of calls, leads, and customer responses
- Providing daily/weekly reports on lead conversion and performance
Requirements
To be successful in this role, you should have:
- Experience in telemarketing, sales, or customer service (preferably in wellness, beauty, or healthcare)
- Strong communication and persuasion skills with a confident phone presence
- Sales-driven with a passion for achieving and exceeding targets
- Ability to handle rejection and remain persistent
- Basic knowledge of wellness and beauty services is a plus
- Fluent in English
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