Lifestyle Retail Store Lead

20 hours ago

Singapore BOTTLES PTE. LTD. Full time

Roles & Responsibilities Store Lead Location: Central Singapore Reports to: Area Manager Leads: Store Supervisors & Sip Ambassadors About Us We are a lifestyle retail concept redefining hydration and everyday wellness.We’re the home of design-driven lifestyle goods — a place where customers come to experience color, fun, and quality. We believe in genuine connection, teamwork, and giving customers an amazing experience — not forced sales or rigid scripts. The Role As the bridge between the front line and management.You’ll keep the store running smoothly day-to-day, mentor supervisors and ambassadors, and make sure every customer leaves smiling.You’re also hands-on with merchandising, HR, training, and process improvements that make the store better every month. What You’ll Do Lead and coach the Sip Supervisors & Ambassadors — build a high-energy, supportive team. Plan and manage store rostering , track attendance, and support HR documentation. Execute promotions, merchandising updates, and in-store events with creativity and precision. Handle stock accuracy, replenishment, and returns — ensure smooth daily operations. Oversee visual merchandising (VM) standards and store presentation. Support the Store Manager with vendor sourcing , SOP development, and administrative tasks. Take ownership of training new staff and leading daily briefings. Step in as IC (in-charge) when the Store Manager is off-duty own the floor. Your Success Will Be Measured By Store team performance and sales growth Mystery Shopper & customer feedback scores Stock accuracy and operational compliance Staff training completion and engagement levels Initiative in improving store processes or customer experience A Good Fit 2–4 years of retail experience, ideally with at least 1 year in a leadership role. Confident, approachable, and organised — you get things done and bring others with you. Excellent communicator with a natural coaching style. Hands-on, detail-oriented, and comfortable multitasking. Passionate about lifestyle brands, good design, and great customer experiences. Able to work retail hours, weekends, and public holidays. Why Us? Growth path to Area Manager roles Supportive, fun team culture (zero micromanagement) Staff discounts and recognition programs Dynamic, expanding lifestyle brand with regional opportunities Ready to lead a team that brings good vibes and great products to life? Tell employers what skills you have Product KnowledgeCoachingLifestyleLeadershipVisual MerchandisingCustomer ExperienceHousekeepingInventoryMerchandisingApproachableComplianceCustomer ServiceICBridgeSourcing

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