Food & Beverage Services Agent

2 days ago


Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full time
Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.
As a Food & Beverage Services Agent, you will be tasked to:
  • Serve food courses and alcoholic beverages to guests.
  • Set tables according to type of event and The Westin brand standards.
  • Be knowlegeable on food allergens and special dietary requirements
  • Answer questions on menu selections.
  • Be knowledgeable on Marriott Bonvoy Loyalty Program
  • Explain ongoing Food & Beverage Promotions
  • Be knowledgeable on The Westin Brand Standards
  • Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Record transaction in MICROS system at time of order.
  • Check in with guests to ensure satisfaction with each food course and/or beverages.
  • Maintain cleanliness of work areas, cutleries, glasswares, etc., throughout the day.
  • Complete shift closing duties, including restocking items, turning off lights, etc.
  • Present physical and accurate check to guest and process


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