Customer service executive for english enrichment brand

3 days ago


Singapore LCentral Pte Ltd Full time

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as Customer Service Executive. Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include: Job Responsibilities: Ensure safety and well-being of students Deliver excellent customer service Meet brand standards (image and presentation, safety and hygiene) Establish excellent rapport with students and customers Ensure a positive and nurturing learning environment Assist in the day-to-day operations of the centre and centre management Assist in the day-to-day administration of the centre (roster, scheduling, payments, etc.) Assist in student enrolments (enquiries, assessments, registration, etc.) Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.) Proper and timely record keeping Full-time Customer Service Executives must be able to work: Five days per week: 4 weekdays and 1 weekend Weekday: 1 PM - 9 PM Weekend: 9 AM - 6:30 PM 1 weekday and 1 weekend off Minimum 1 year commitment Working Location: East, Central Benefits: Salary: $2,600.00 - $2,800.00 per month Progressive salary increment 13th-month bonus Incentives and rewards Personal accident insurance Hospitalisation insurance Life insurance Career advancement, management trainee track included. Part-time Customer Service Executives must be able to work: Permanent part-time Minimum 1 year commitment 3 weekdays availability Working hours will be discussed further during the interview Mon to Fri: 1 PM to 9 PM ($12 per hour) Sat and Sun: 9 AM to 6:30 PM ($15 per hour) Able to start work immediately Willing to travel (locally) Working Location: East, North-East Benefits: Promotion to permanent employee Important: Please only apply if you meet the requirements. Only short-listed candidates will be contacted for an interview. Please email your resume to #J-18808-Ljbffr



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