Virtual Assistant Care Coordinator
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Conduct outreach to eligible patients and support programme enrolment Monitor the patient dashboard daily and review responses received through the patient-facing chatbot Route and upscale patient responses to the appropriate clinical team according to established workflows and protocols Follow up with non-responsive patients and guide them on using the chatbot Verify patient enrolment and ensure information is accurately reflected on the dashboard Communicate professionally with patients and caregivers through telephone and digital channels Care Coordination
Coordinate appointments, referrals, handovers and communication between patients and clinical teams Recognise potential red flags and elevate concerns promptly according to established protocols Maintain accurate and timely documentation of patient interactions, outcomes and escalations across relevant IT systems Follow up on cases and ensure required actions are completed Data, Reporting & Improvement
Maintain and update patient databases accurately Collate and validate data relating to enrolment, response rates, outreach attempts, escalations and patient outcomes Analyse data to identify trends, care gaps and recurring non-response patterns Prepare regular operational reports and updates Support audits, service evaluation and continuous improvement initiatives Use data to identify opportunities to improve workflows and patient engagement
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Temporary Virtual Assistant Care Coordinator
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singapore Recruit Express Pte Ltd Full-timeJurong Mon–Thu: 8:30am–6pm | Fri: 8:30am–5:30pm Up to $3,500/month 8-Month ContractResponsibilitiesReach out to eligible patients and support enrolment into the programmeMonitor the patient dashboard and review responses received through the patient-facing chatbotRoute and escalation patient concerns to the clinical team according to established...
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Virtual Care Coordinator: Patient Outreach
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Singapore, Singapore Recruit Express Pte Ltd Full-time SGD 36,000 - SGD 39,000 ContractRecruit Express Pte Ltd in Singapore is seeking a Virtual Assistant Care Coordinator in Healthcare, based in Jurong. This 8-month contract offers up to $3,500/month and standard hours Mon–Thu 8:30am–6:00pm, Fri 8:30am–5:30pm.You will conduct patient outreach, support programme enrolment, coordinate with clinical teams, manage dashboards, and ensure...
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Temp Patient Coordinator
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Patient Engagement
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Singapore, Singapore Recruit Express Pte Ltd Full-time SGD 36,000 - SGD 43,000 ContractRecruit Express Pte Ltd is recruiting for a 8 months contract role in Singapore, focused on patient enrolment and engagement. You will monitor a patient dashboard, route responses to clinical teams, and guide non-responsive patients via chatbot.You will verify enrolment, update databases, coordinate appointments across clinical teams and ensure accurate...
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Singapore Ren Ci Hospital Full-timeLocation: Woodlands Job Category: Ancillary Support Posting Date: 9 Oct 2026 Job Responsibilities Manage referrals from AIC and direct referrals from community partners and general public. Provide end-to-end case management support and coordination to ensure a smooth admission process and service delivery for home care clients that require Home Personal...
