
Team Leader
1 week ago
Responsibilities
To carry out counter operations according to the hospital’s guidelines, procedures and policies consistently
Plan weekly duty roster and manage the deployment of staff for all Visitor Registration Counter
Supervise and monitor performance of staff to ensure service levels are met. Provide coaching and counselling when necessary
Manage resources including manpower, equipment and supplies in daily operation
Handle complaints and feedbacks and perform service recovery. Escalate to Supervisor when necessary
Investigate causes of discrepancies and complaints and take corrective actions. Raise necessary documentations (Incident Report (IR))
Conduct on-the-job training (OJT) for new staff and refresher training programs, if necessary
Provide regular feedback to the Supervisor on staff performance and disciplinary matters
Disseminate operation updates/information to staff promptly and accurately
Conduct daily roll calls
Verify temperature records and attendance, as and when necessary
Any other duties as assigned by the Superior
Requirements
Minimum 3 years of experience in customer service related field and one year of supervisory experience
Able to perform physical job duties like carrying and moving of items
Proficient in the English language to enable good communications with visitors and staff
Good natured and patient. Have good temperament to handle difficult visitors and staff
Good typing skills. Ability to be familiar with the computer and the good knowledge to comprehend and learn and apply a new system quickly and accurately.
Able to commit staggered shifts (7:30am to 5pm / 8am to 5:30pm / 10:30am to 8pm / 11:30am to 9pm)
#J-18808-Ljbffr
-
Team Leader
1 week ago
Singapore SUMMIT PLANNERS CRUSADERS PTE. LTD. Full time**Job Highlights: - Highest Remuneration - Attractive performance commissions - Allowance scheme and performance bonus to jump-start your career - Career Advancement - Work Life Balance - Family-oriented working culture - Strong support and guidance **Job description We are looking for a result-driven team leader to be responsible for monitoring and...
-
Team Leader
2 weeks ago
Singapore beBeeLeadership Full timeJob Title: Team Leader \ We are seeking an experienced and motivated Team Leader to oversee the daily operations of our outlet. The ideal candidate will be able to lead, train, and support a dynamic team to deliver excellent service and smooth shop performance. \
-
Team Leader
3 weeks ago
Singapore ANDAZ SINGAPORE Full timeRoles & ResponsibilitiesCome join us to express your Andaz as Team Leader - Front Office if the following describes you.You are a good team-player and at the same time, an inspiring leader who is able to guide your team members to perform at the highest standards consistently. You are also a confident individual who is capable of multi-tasking, willing to...
-
Team Leader
1 week ago
Singapore ANDAZ SINGAPORE Full timeCome join us to express your Andaz as Team Leader - Front Office if the following describes you. You are a good team-player and at the same time, an inspiring leader who is able to guide your team members to perform at the highest standards consistently. You are also a confident individual who is capable of multi-tasking, willing to learn and take on new...
-
Team Leader
1 week ago
Singapore Vopak Full timeSingapore Operations 40 hours **Description of** **this vacancy**: Start your career as a **Team Leader** at Vopak and manage manpower administration, workflow scheduling and communication. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. Ready to develop yourself and...
-
Team Leader
4 days ago
Singapore Vopak Full timeSingapore- Operations- 40 hours**Description of** **this vacancy**: Start your career as a **Team Leader** at Vopak and manage manpower administration, workflow scheduling and communication. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. Ready to develop yourself and...
-
Team Leader
4 weeks ago
Singapore ANDAZ SINGAPORE Full timeRoles & ResponsibilitiesCome join us to express your Andaz as Team Leader - Security if the following describes you.You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Security is...
-
Team Leader
2 weeks ago
Singapore ANDAZ SINGAPORE Full timeRoles & Responsibilities Come join us to express your Andaz as Team Leader - Outlet if the follwoing describes you. You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Outlet is...
-
Team Leader
1 week ago
Singapore YOCHI ASIA PTE. LTD. Full timeRoles & Responsibilities Role Purpose The Yo-Chi Team Leader is responsible for creating great customer experiences by managing and leading all team members on shift to achieve daily goals and objectives. Their role involves overseeing food preparation, quality and presentation, demonstrating great customer service and ensuring the venue is always clean....
-
Team Leader
1 week ago
Singapore Vopak Full timeJoin to apply for the Team Leader role at Vopak Join to apply for the Team Leader role at Vopak Get AI-powered advice on this job and more exclusive features. Start your career as a Team Leader at Vopak and manage manpower administration, workflow scheduling and communication. We offer you a working environment that is safe and pleasant and where equality,...