Executive/Senior Executive, Career Conversion Programme

9 hours ago

singapore Singapore National Employers Federation Full-time
Key Duties and Responsibilities

Programme Administration & Management: Oversee day-to-day administration of CCPs, including processing applications, reviewing documentation, identifying discrepancies, and preparing progress updates and ad-hoc reports for submission to Workforce Singapore (WSG). Grant & Claims Processing: Manage supporting documents, process claims for timely disbursement, and ensure adherence to established service standards for applications, claims, and enquiries. Compliance & Audit Support: Monitor compliance with funding guidelines, maintain audit-ready documentation, and support internal and external audits. Employer Engagement: Engage employers through calls, meetings, and follow-ups to promote CCPs, address enquiries, and guide them through application and claims processes. Programme Marketing & Outreach: Prepare presentation materials, success stories, and case studies; support the promotion of CCPs through targeted communication. Event Planning & Advisory Activities: Plan and organise outreach events such as workshops, seminars, and briefings to raise awareness and provide advisory support to employers and participants. Stakeholder Coordination: Liaise with government agencies, training providers, and industry associations to ensure smooth programme facilitation and issue resolution. Requirements

Required: Degree in any discipline or diploma Strong organizational and documentation skills with attention to detail Proficiency in Microsoft Office (Excel, Word, Powerpoint) Preferred: Familiarity with administration of government schemes – workforce or workplace initiatives Experience in claims processing, audit support, or employer outreach Strong communication and presentation skills Core Competencies: Analytical and problem-solving mindset Ability to manage multiple priorities and deadlines High level of integrity and accountability Pro-active, service-oriented, and collaborative approach