GSOC OPERATOR

13 hours ago

singapore ARSLAN SRS PTE. LTD. Full-time

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ARSLAN SRS Singapore

HIRING FULL TIME GSOC OPERATOR Location:

Tagore Lane Position:

GSOC Operator Salary (Gross):

$5,000.00 / month Shift details:

Working Days: 22 Days per month Shift: 12-Hour Rotational Shift Job Description:

We are seeking a highly analytical and dedicated GSOC Operator to perform integral roles in daily operations and act as a liaison between the Physical Security Department and relevant stakeholders on a global basis. Answer routine and emergency alarm calls, monitoring alarms and video equipment including fire, door, and duress alarms Maintain and enhance security and safety while supporting all client-specific operational tasks Conduct investigations and analysis on internal and external incidents Dispatch security officers, ERT, facilities, Local Emergency Services, and EMS personnel as required via telephone and/or radio Gather and manage information and intelligence regarding domestic and international events that may impact the Client Communicate and disseminate information to key partners using established communication vehicles and best practices Escalate complaints and unusual or critical event information without delay Perform confidential duties related to shipping, logistics, inventory management, and various technical tasks to support the wider business Requirements:

5+ years of experience in an operational physical security role Prior experience in a Control Room environment is essential Advanced computer skills and proficiency, including Microsoft Office Excellent verbal and written communication skills High ethical standards with a proven ability to handle highly confidential and sensitive information with judgment, discretion, and diplomacy Self-motivated with the ability to work under little to no direct supervision A strong customer service focus and the ability to work effectively in a team environment Key Competencies:

Ability to think through problems for logical solutions and remain calm, professional, and decisive under stress Ability to multitask and maintain strong decision-making capabilities during both crisis and non-crisis situations Must be able to speak clearly, give direction, and provide guidance to employees and security staff during emergencies Strong analytical and problem-solving skills with a keen interest in global security risks Able to work and communicate effectively with all levels of leadership Dress Code:

No Strict Dress Code

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GSOC OPERATOR

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