Hospital Front Desk Assistant

13 hours ago

singapore Recruit Express Pte Ltd Full-time
We are hiring under Recruit Express headcount and you will be deployed to:

Location:
Orchard

Salary:
$2600

Working hours
5 days (any 5 days from Mondays to Sundays) 0700
- 1630hr @ 1030
- 2000hr

Job Description

Prepare daily VVIP/ VIP listing and send to respective HODs and Senior Management Visit newly admitted patients and ensure patient’s confidentiality at all times. Go the extra mile by offering assistance and recording feedback received Handle and provide service recovery for potential feedbacks/ complaints that are addressed Coordinate and conduct maternity webinars. Escalate crucial issues to Senior Customer Relations Officer (SCRO)/ Executive if beyond scope for service recovery Handle general enquiries such as queue filtering and manage billing matters Perform bedside admission duties: Ensure Health Declaration form is filled out and elevate for medical attention when necessary Verify and key in patient data into system Advise patients on the mode of