Customer Projects Manager

3 days ago

Singapore Jet Aviation Full time

Customer Projects Manager
Location:
Singapore, SG,
Flexible Work Arrangement: Onsite
Job Category: Aircraft Maintenance Repair & Overhaul (MRO)
Career Level: Executive
Requisition Id: 4543
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
Position Summary
As the Customer Projects Manager at Jet Aviation, you will act as the main point of contact towards the customer for all project related aspects such as:
Supporting project starting and implementation
Managing project, budget, schedule and quality gates.
Managing product delivery including paper work
Reporting to customer and Jet MRO management on project status
Closing project
Customer Projects Manager shall ensure continuous contract compliance, expected GP% performance and managing changes until project closure.
In addition, the Customer Projects Manager act as the liaison between the customer and supervisors, engineering, production, SCM and billing. With your hands-on mentality, you manage the project in a pro-active manner, finding the right balance between customer satisfaction and commercial performance of the project. The Customer Projects Manager is on top of regulatory requirement and work closely together with the core team to release the AC successfully to service.
Main Responsibilities
Review the initial work scope with the Project Specialist (Planner) and take over ownership of the project
Present and confirm project work scope with the customer during the input meeting
Create GANTT chart for project execution management
Raise defects and scope increases to the customer via Additional Work Requests (AWR)
Investigate parts pricing from SCM or supplier websites
Track critical parts with the help of SCM
Open work orders in SAP as required
Coordinate supervisor and other resource assignment together with P145
Issue project Financial & Technical status report to customer on a regular basis
Monitor project: general progress, planned hours # budget, financial performance, R&O, implement mitigation strategies,

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