Customer Service Representative

7 days ago

Singapore CORNERSTONE ADVISERS PTE. LTD. Full time

Key Responsibilities

  • Customer Relationship Management: Acting as a liaison between clients and the company, developing strong relationships, and ensuring customer satisfaction.
  • Brand Promotion: Representing the company at events, demonstrating products, providing information on services, and creating a positive brand image.
  • Customer Service: Providing information, assisting with inquiries, and offering support to meet client needs.
  • Marketing & Feedback: Collaborating with marketing teams to execute strategies, gather feedback from clients, and provide insights for future campaigns.
  • Event & Public Engagement: Attending events and promotions to engage with customers and increase brand visibility.
  • Content Creation: In some roles, creating content for social media, websites, or blogs to promote products and services.

Key Skills & Qualifications

  • Communication & Interpersonal Skills: Excellent verbal and written communication skills for interacting with clients, colleagues, and the public.
  • Customer Focus: A genuine passion for helping customers and providing a positive experience.
  • Brand Knowledge: A deep understanding of the brand's products, services, and values to accurately represent them.
  • Enthusiasm & Charisma: An outgoing and enthusiastic personality to effectively connect with people and promote the brand.
  • Social Media Proficiency: Familiarity with social media platforms and content creation for digital outreach.
  • Adaptability: The ability to adapt to changes and manage multiple tasks in a fast-paced environment.
  • Teamwork: The ability to work harmoniously with team members to achieve company goals.

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