Current jobs related to Cloud Support Engineer - Singapore - Molten Ventures plc

  • Cloud Support Engineer

    11 hours ago


    Singapore ALTROCKS TECH PTE. LTD. Full time

    Roles & Responsibilities▪ Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience▪ At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support▪ Certification as an AWS or equivalent Cloud Computing Engineer...


  • Singapore ALTROCKS TECH PTE. LTD. Full time

    Roles & Responsibilities▪ Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience▪ At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support▪ Certification as an AWS or equivalent Cloud Computing Engineer...


  • Singapore Alibaba Cloud Full time

    Join us as an Alibaba Cloud Innovation Ambassador and drive growth and innovation in the Web3 industry. In this role, you will develop and execute strategies to expand our presence in this exciting market, build and maintain strong relationships with key decision-makers, and promote Alibaba Cloud's competitive advantages.Responsibilities:Develop and execute...


  • Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

    Roles & Responsibilities· Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience· At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support· Good knowledge in AWS architecture, network infrastructure,...


  • Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

    Roles & Responsibilities· Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience· At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support· Good knowledge in AWS architecture, network infrastructure,...


  • Singapore This is an IT support group Full time

    About the RoleWe are seeking a highly skilled Cloud Solutions Engineer to join our team. As a Cloud Solutions Engineer, you will partner with technical Sales teams to differentiate Google Cloud to customers across the startup ecosystem.You will help prospective and existing customers understand the power of Google Cloud, develop creative cloud solutions and...


  • Singapore Alibaba Cloud Full time

    As a seasoned professional in the cloud computing industry, you will play a pivotal role in driving growth and development of channel ecosystems in the Singapore market.You will be responsible for recruiting, onboarding, and developing partners to capture the rapid business growth of cloud business. This includes managing partner revenue, joint business...


  • Singapore Cloud Bridge Full time

    About UsAt Cloud Bridge, we are one of the fastest-growing and most dynamic AWS partners. We specialise in cloud consultancy, managed services, cloud governance, FinOps, and AI/ML to help organisations unlock the full potential of AWS.We have successfully driven hundreds of cloud migrations and modernisations while optimising the cloud spend of millions in...


  • Singapore Alibaba Cloud Full time

    We are seeking a seasoned Digital Transformation professional to drive growth and innovation in the Web3 industry. This role offers an exciting opportunity to leverage cloud solutions, build strategic partnerships, and deliver business value to customers.Key Responsibilities:Develop and execute strategies to expand our presence in the Web3 industryBuild and...


  • Singapore ScienTec Consulting Full time

    **Cloud Support Engineer (L1)** - Working Hours: Normal office working hours - Working Location: Central - Remuneration package: Basic Salary + AWS + Quarterly Incentive **Roles & Responsibilities**: - To provide system patching, monitoring and logging via tools provided by customer. - To support change implementation and service request based on Standard...


  • Singapore ScienTec Consulting Full time

    **L2 Cloud Support Engineer (AWS)** - Working Hours: Normal office working hours (Hybrid working arrangement) - Working Location: Central - Remuneration package: Basic Salary + AWS **Roles & Responsibilities**: - To support change implementation (includes system patching and upgrades, configuration changes and enhancement etc), and service request - To...

  • CLOUD ENGINEER

    4 weeks ago


    Singapore ANTAS PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a cloud engineer who is responsible to design, implement, and maintain cloud-based systems. They also troubleshoot issues and ensure that cloud environments are secure and compliant with regulations.Responsibilities Design and implement: Create and configure databases, and plan and implement cloud-based systems ...

  • CLOUD ENGINEER

    4 weeks ago


    Singapore ANTAS PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a cloud engineer who is responsible to design, implement, and maintain cloud-based systems. They also troubleshoot issues and ensure that cloud environments are secure and compliant with regulations.Responsibilities Design and implement: Create and configure databases, and plan and implement cloud-based systems ...


  • Singapore ST ENGINEERING CLOUD AND DATA CENTRE SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout ST EngineeringST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses...


  • Singapore ST ENGINEERING CLOUD AND DATA CENTRE SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout ST EngineeringST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses...

  • Cloud Engineer

    6 days ago


    Singapore PREMIERCORPS+ Full time

    **_Job description - ** - Support agency in new cloud related projects implementation. - Assist agency in reviewing access rights, and accounts control in cloud. - Review and resolve the vulnerabilities reported from scan and/or alerts. - Provide consultancy to new projects to onboard AWS cloud services. - Strengthen the security posture of existing cloud...


  • Singapore MTS SYSTEMS ENGINEERING PTE. LTD. Full time

    Roles & ResponsibilitiesScope of Work:1. Technical Support & Troubleshooting: -- Diagnose and resolve cloud-related issues, including network, storage, and compute resources.- Provide Tier 1, Tier 2, or Tier 3 support for cloud-based applications and services.- Investigate performance bottlenecks and recommend optimizations.- Analyze logs, monitor alerts,...


  • Singapore MTS SYSTEMS ENGINEERING PTE. LTD. Full time

    Roles & ResponsibilitiesScope of Work:1. Technical Support & Troubleshooting: -- Diagnose and resolve cloud-related issues, including network, storage, and compute resources.- Provide Tier 1, Tier 2, or Tier 3 support for cloud-based applications and services.- Investigate performance bottlenecks and recommend optimizations.- Analyze logs, monitor alerts,...


  • Singapore Cloud Bridge Full time

    About This RoleThis is a unique opportunity to join a fast-growing company as a Player-Manager, responsible for driving SMB sales growth and leading a high-performing team.As a seasoned sales professional, you'll be expected to demonstrate a deep understanding of AWS solutions and funding mechanisms to drive sales conversations with SMB customers.Key...


  • Singapore Avepoint Full time

    AvePoint is a global leader in data management and governance, trusted by thousands of customers worldwide to enhance their digital workplaces across multiple platforms. We are dedicated to investing in our people, empowering you to shape your career, make a significant impact, and take ownership of your future. This role offers an exciting opportunity to...

Cloud Support Engineer

7 days ago


Singapore Molten Ventures plc Full time

Thought Machine’s mission is bold – to properly and permanently rid the world’s banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.
We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore and Sydney. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Temasek, Standard Chartered Ventures, Molten Ventures, Eurazeo, Intesa Sanpaolo, Nyca Partners, JPMorgan Chase Strategic Investments, and more.
We have created a culture enabling our team to produce the best work in the industry, ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the most generous employee share package in the industry. We've been named in the IDC list of top 100 fintechs, and the Singapore HR Awards awarded us Gold and Silver for our workplace culture and employee experience.
The Cloud Support Engineers are a global team, operating a 24/7 shift pattern working closely with our Clients, Client Success Managers, Client Delivery Teams and Engineering. Our Cloud Support Engineers perform the crucial task of providing world class support and ongoing maintenance for our clients.
Operating at a comprehensive technical level to validate and triage technical issues received from clients, perform initial diagnostics and engage our engineering support team to resolve incidents within the agreed service levels.
Cloud Support Engineers will also assist clients during the full lifecycle of the product from cloud infrastructure provisioning, product installation to production rollout and ongoing support. Our Cloud Support Engineer team build, run and own the Thought Machine hosted SaaS product.
Cloud Support Engineers will manage client communications 24x7 to proactively engage clients on identified incidents along with responding to client issues and ensuring a speedy resolution.
Duties
Being part of a multi-region Cloud Support Engineer shift pattern to ensure global 24x7 client coverage.
Validating core infrastructure, platform and banking layer issues.
Progressing incidents with engineering in line with agreed service levels.
Provisioning cloud infrastructure from account creation through to production cluster management for our SaaS product.
Performing major and minor product upgrades and releases for our SaaS product.
Managing tickets to ensure clients are updated on progress, timeframes and resolution plans.
Assisting clients with installing and configuring the product following best practices.
Analysing internal and client observability tools providing proactive alerting and associated dashboards.
Technically reviewing provided logs and initial diagnosis of issues.
Collaborating with engineering, obtaining a deep technical understanding of Vault and associated roadmap.
Understanding, investigating and resolving client technical queries.
Working with Service Managers to conduct root cause analysis on technical issues.
Requirements
Providing technology support into financial institutions, or enterprise firms.
Ability to explain technical concepts to technical and non-technical stakeholders.
Experience analysing monitoring tools, generated logs and associated dashboards.
Able to create utilities to analyse log dumps.
Desire and ability to learn and work with engineers to resolve issues and evolve the technical aspects of Vault.
Experience writing software with the following tech stack: Kubernetes, Docker, Go, Python, EFK (Elasticsearch, Fluentd, Kibana), Prometheus, Grafana, AWS, Google Cloud and or other Cloud Technologies.
Experience in working in a fast-paced software development environment.
In client-facing support, integration, implementation engineering or solution architecture roles, in B2B software product companies.
Thought Machine is committed to making a measurable positive impact on people's everyday lives. We are an equal-opportunity employer and value diversity at our company. We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description.
#J-18808-Ljbffr