Senior Quality Assurance Executive
4 days ago
Overview:
This role is part of Labgistics Asia Pte Ltd's (LAA) Quality Assurance department under the Infrastructure Management Division. As a key member of the Quality Assurance team, the Senior Quality Assurance Executive reports to the Manager, Quality Assurance and Regulatory Affairs (QRA). The role focuses on the development and maintenance of the overall Quality Management System (QMS) of the company.
Key Responsibilities:
Implement both existing and new ISO 13485 and GxP regulations as well as any other relevant standards for the company’s Quality Management System (QMS) and maintain employees’ awareness of regulatory trends in the industry and implement necessary changes in QMS.
Attain new and maintain existing business licenses and certifications including but not limited to GDP, ISO 9001, ISO 13485, etc., and maintain business license and certification tracker.
Liaise with regulatory and certification bodies and internal stakeholders to ensure that QMS processes and activities, including sales, contract manufacturing, storage, and distribution of goods, are in compliance with local and, where applicable, international regulations, codes, and standards.
Develop procedures and maintain QMS documentation through effective document control and manage cross-functional documentation development, review, and revision.
Prepare and conduct Management reviews and follow up with action items for closure.
Conduct internal training on quality-related topics and QMS processes to relevant staff.
Review both customer and supplier quality agreements and handle tender enquiries where required.
Identify QMS process gaps and collaborate with internal stakeholders to implement solutions for resolution.
Provide monthly QA KPI and compliance reporting to management on business and manufacturing plant’s operations including cases of any non-conformance with ISO 13485 and GxP guidelines.
Ensure all aspects of product contract manufacturing, storage, and distribution are performed in accordance with regulatory requirements, local quality standards, and company regulations.
Establish, communicate, and implement an internal audit program and conduct audits, following up with stakeholders to ensure audit findings are closed.
Coordinate and manage external audits from customers, suppliers, and regulatory bodies.
Plan and conduct site inspections of sales, storage, and distribution facilities, including review of business processes and addressing process non-conformances where appropriate.
Handle and manage complaints, recalls, deviations, CAPA, incidents of counterfeiting and tampering, supplier performance, and other relevant quality performance measures, ensuring they are raised, investigated, reported, trended, and communicated to relevant stakeholders and management.
Track yearly quality-related KPIs and objectives and ensure necessary actions are taken to achieve KPI targets and follow up on any shortfalls.
Handle regulatory queries and assist in product registrations or permit applications where applicable.
Manage product registrations and business license tracker as required.
Qualifications:
Education:
Bachelor’s degree in quality management, life sciences, engineering, or a related field.
Experience:
Minimum of 3 years of QA experience in ISO 9001, ISO 13485, or GxP (e.g., Good Distribution Practice) for at least one of the preferred categories or equivalent, i.e., medical device, single-use devices, microbiology diagnostics, or a related industry.
Regulatory Knowledge:
Strong understanding of ISO 9001, 13485, GMP, GDP, and other relevant regulatory requirements. Experience with regulatory inspections and audits is essential. Lead auditor qualification in ISO 9001 and ISO 13485 is preferred.
Skills:
Strong analytical and problem-solving skills.
Excellent communication and leadership skills.
Familiarity with risk management principles and quality improvement methodologies.
Certifications:
Quality management certifications (e.g., Certified Quality Auditor - CQA, Certified Quality Manager - CQM) are a plus.
Only Singaporeans may apply.
Fluent in both written and oral English.
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