Senior Network Engineer

2 weeks ago

Singapore eTeam Full time

Job Description – Cloud Network Specialist Work Mode: Hybrid Duration: 6 months – 1 year (extendable)Salary: Up to SGD 10,000 per month Key Responsibilities Manage tickets and incidents via ServiceNow platform. Lead technical incident calls as Subject Matter Expert (SME). Troubleshoot and provide break-fix support for complex technical issues. Perform root cause analysis and drive process improvements. Ensure SLA compliance and shared ownership of issue resolution. Mentor and train team members as SME. Conduct testing, auditing, and ensure adherence to processes. Work in a Follow-the-Sun global support model . Maintain high levels of customer and employee satisfaction . Technology Expertise Required Routing & Switching (R&S): BGP, OSPF, EIGRP, QoS, MPLS, WAN. Cloud Networking: AWS Advanced Networking / Cloud Architect, Azure Networking, AWS Load Balancers. Hybrid Integration: Hyperscaler + On‐Prem DC integration, capacity planning. Switching Platforms: Cisco, Arista, Nexus, Catalyst. Wireless: Cisco, Aruba, Meraki. Load Balancers: F5 (Virtual + Physical). Debugging Tools: Wireshark (expert level). Desirable: P5G knowledge. Qualifications & Experience 5+ years of experience as a Network Engineer supporting global infrastructures . Strong background in virtual devices deployment, hyperscaler integration, and cloud networking . Hands‐on with Cisco ASR, ISR, Catalyst, Nexus (9K/7K/5K/2K), Meraki MS/MX, and F5 load balancers. Proven expertise in LAN/WAN troubleshooting, optimization, and documentation . Experience in Follow-the-Sun global support model . Certifications (Mandatory / Preferred)AWS Certified Advanced Networking / Architect F5-CSE / F5-CTS ITIL v4Soft Skills Strong customer handling and stakeholder management skills. Ability to lead high-pressure incident calls with confidence. Team mentoring and knowledge-sharing mindset. Seniority level Associate Employment type Contract Job function Information Technology Industries IT Services and IT Consulting, Computer and Network Security, and IT System Operations and Maintenance #J-18808-Ljbffr

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