AD, Business Partners and Enablement

1 week ago

Singapore Singtel Full time

Overview AD, Business Partners and Enablement - #AIDA role at Singtel. Join to apply for the AD, Business Partners and Enablement - #AIDA role at Singtel. Singtel is building a transformative AI-led ecosystem through AIDA – Artificial Intelligence & Data Analytics – to align people, platforms, and processes and to embed intelligence into every layer of the business. Responsibilities Strategic Alignment (with Business Partners & Enablement): Act as IT’s single point of contact into AIDA, ensuring alignment of IT’s digital roadmap with AIDA’s AI-first strategy. AI Use Case Identification & Development (with AI Architecture & Solutions): Identify, prioritize, and validate high-impact AI use cases across IT; partner with AI Architects and Solution teams to design and deliver scalable AI solutions; ensure IT domain expertise informs AI model design, data pipelines, and solution architecture. Process Reimagination & Reengineering (with Data & AI Platform Enablement): Challenge existing IT processes and reengineer workflows for automation, resilience, and AI-native design; ensure secure-by-design and AI-enabled-by-design principles are adopted across IT domains; leverage data and platform enablement to ensure compliance, scalability, and secure integration of AI solutions into IT operations. Change Management & Adoption (with Program Management & Delivery): Act as the change champion to embed an AI-first culture within IT; drive adoption and scaling of AI solutions; support capability building through training, upskilling, and AI literacy programs; partner with PM&D to track delivery milestones and realize outcomes. Value Realization (with AI Commercialization & Value Realization): Define and track KPIs that measure AI’s impact in IT; ensure AI investments deliver tangible business value; feed success stories into the Group’s AI value realization framework. Collaboration & Governance (with All AIDA Pillars): Represent IT priorities in AIDA governance forums; ensure IT needs are accounted for in AIDA’s AI reference architecture and delivery roadmap; act as escalation point for alignment issues between IT and AIDA teams. Qualifications Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field. 10+ years’ experience in IT, with exposure to infrastructure, cloud, cybersecurity, applications, and/or operations. Strong track record in IT transformation, automation, or AI/data-driven projects. Strong stakeholder management skills and ability to influence senior IT and business leaders. Prior Telco or large-scale enterprise IT experience. ITIL, TOGAF, or enterprise architecture certification. Familiarity with AI/ML, AIOps, or data platform technologies. Lean Six Sigma or equivalent reengineering expertise. Analytical mindset with the ability to bridge IT challenges with AI opportunities. Experience in process reengineering, change management, and operational excellence. Why Singtel Grow with Singtel in a workplace that champions innovation, embraces agility, and puts human potential at the heart of everything we do. We are committed to a vibrant, diverse and inclusive workforce and to non-discriminatory people practices and a fair, performance-based culture. Additional Seniority level: Mid-Senior level Employment type: Full-time Job function: Business Development and Sales Industries: Telecommunications #J-18808-Ljbffr

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    1 week ago

    Singapore Singtel Group Full time

    AD, Business Partners and Enablement - #AIDA At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair,...

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