Exceptional Customer Experience Specialist

2 weeks ago

Singapore beBeeCustomerService Full time

Customer Service Representative Join our organisation as a Customer Service Representative. In this role, you will have the opportunity to deliver exceptional customer service and contribute to a positive experience for our clients.

Key Responsibilities:

  • Provide high-quality service to customers via phone, email, or in-person.
  • Collaborate with colleagues to resolve customer complaints and concerns.
  • Develop relationships with customers by understanding their unique needs and preferences.
  • Upsell and cross-sell products and services to increase sales and revenue.
  • Process transactions accurately and efficiently.

Requirements:

  • Minimum GCE 'N' Level or equivalent.
  • At least 2 years of customer service experience preferably in a beauty, wellness, or healthcare environment.
  • Able to converse in English and Chinese to liaise with native English and Chinese-speaking clients.
  • Strong sales and service orientation.
  • Confident communicator with excellent interpersonal skills.
  • Driven and results-focused, with a passion for helping customers look and feel their best.
  • Proactive, reliable, and takes ownership of responsibilities.

Working Conditions:

  • Permanent position.
  • Up to $2700 salary package.
  • Mon–Fri: 9.30am–7pm, Sat: 9.30am–3pm.
  • Orchard, Siglap & Tampines (staff will be rostered).

Interested applicants should email their detailed resume in MS Word format to

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