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Product and Platform Coordinator

1 week ago

Singapore Crayon Full time

Are you an experienced Product and Platform Coordinator interested in working on large e-commerce and order systems used by thousands of customers?
Want to be part of a global, successful team that collaborates remotely, delivers high-quality projects, and continuously learns from each other to drive excellence?
Keen to join a global IT Company and be part of our in-house products and platforms team?
Practical Information :
Location:
Singapore
| Work Arrangement:
Hybrid
| Reports to:
VP Product Management
| Visa Requirements:
Valid working visa for Singapore
| Language Requirements: Full proficiency in
English , written and verbal
We are seeking a dynamic and detail-oriented
Product Champion and Cloud-iQ Platform Coordinator
to join our team. This role is a unique blend of Product Owner, Product Expert, and Success Manager responsibilities. As such,
you will be a key member of Product Management, representing the APAC/ANZ region.
Ideally, you will have a strong understanding of product development, customer success, market trends, and effectively communicate the platform vision and strategy.
Key responsibilities:
Collaborate with Product Management and Owners
to align business needs and requirements in the APAC/ANZ region, while providing feedback to Product Management.
Success Management:
Ensure customer and partner satisfaction by addressing needs, feedback, and providing solutions to improve their product experience.
Product Expertise:
Act as a subject matter expert on our products, particularly Cloud IQ, offering valuable insights and guidance to both internal teams and customers/partners.
Requirement Gathering:
Collaborate with stakeholders to gather and prioritize business requirements, ensuring product development aligns with regional goals.
Communication:
Foster clear and effective communication across cross-functional teams, including development, marketing, sales, and customer support.
5+ years of experience in product management, customer success, or similar.
Experience with E-commerce platforms (SaaS services) in an enterprise space and/or B2B.
Knowledge of market trends and competitive landscape in the APAC/ANZ region.
Experience working with channel partners.
About You:
You have an ability to work collaboratively
and build effective relationships with cross-functional teams to achieve shared goals.
You are a good team player and collaborator
with excellent communication skills, confidently engaging with stakeholders at all levels.
You have excellent analytical and problem-solving skills,
with the ability to assess complex business requirements.
What's on offer:
Company provided insurance for employee and dependents.
Upskilling through certifications and training.
Mobile and travel allowance.
Apply to join an award-winning employer
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology, Consulting, and Business Development
Industries
IT Services and IT Consulting, Business Consulting and Services, and Software Development
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