Technical Support Specialist
7 days ago
Job Overview We are seeking a Technical Support Specialist to join our team and provide exceptional support to our clients. The ideal candidate will be responsible for addressing client inquiries, conducting meetings, and ensuring smooth system operations. This role requires strong hands‐on technical ability in IT configurations and troubleshooting of hardware and software issues. The position offers an excellent opportunity for individuals looking to gain practical experience in a dynamic and collaborative environment. Key Responsibilities Technical Support & Client Assistance Respond promptly to client inquiries via email, phone, or in person. Conduct client meetings to understand issues, provide updates, and ensure customer satisfaction. Monitor system performance and perform troubleshooting, including bug fixes for web applications. Diagnose and resolve hardware-related issues (e.g., PCs, peripherals, devices). Provide basic troubleshooting for software issues where applicable. Generate accurate monthly reports based on system performance and client requirements. Provide on‐site technical assistance and support at client locations. Additional Responsibilities Collaborate with internal teams to ensure effective resolution of client issues. Maintain proper documentation of support activities and resolutions. Continuously learn and adapt to new technologies and tools relevant to the role. Requirements Diploma in Information Technology, Computer Science, or a related field. Proven experience in technical support or a similar role. Strong hands‐on technical ability in IT configuration and troubleshooting. Proficient in diagnosing and resolving hardware issues; software troubleshooting is an advantage. Ability to generate clear and detailed technical reports. Strong analytical and problem‐solving skills. Excellent communication and interpersonal abilities. Detail‐oriented, well‐organised, and capable of working both independently and as part of a team. Willingness to learn and stay updated with evolving technologies. Work Environment & Salary Base Location: Office-based, with regular on‐site client support at clients' sites. Work Arrangement: May require after‐hours/on‐call support for critical issues. Saalary commensurate with qualifications and experience #J-18808-Ljbffr
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Technical Support Specialist
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Singapore PRISM+ Full timePRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a...
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Technical Support Specialist
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Technical Support Specialist
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Singapore PRISM Full timeAs a technical support specialist provide technical support, advice, and assistance to consumers and businesses with technical, hardware, and software system problems. Specialists generally deal directly with the team and must effectively communicate answers in a way they can understand. **Job description**: - Handling electronic display (monitors and TV)...
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Technical Support Specialist
7 days ago
Singapore PRISM+ Full time $30,000 - $60,000 per yearPRISM+ is Singapore's leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand's mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer...
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Singapore HarbourVest Partners Full timeJob Description Summary Technical Support Specialist - Job Description For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative,...
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Technical Support Specialist
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Singapore Prism+ Full timePRISM+ is Singapore's leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia, and the Philippines. The brand's mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that go beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer...
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Technical Support Specialist Monitor
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Singapore Singapore Full timeWe are looking for a technical support specialist with excellent communication, interpersonal and diagnostic skills. As a technical support specialist, you will provide technical support, advice, and assistance to consumers and businesses with technical, hardware, and software system problems. **Responsibilities**: Responsible for day-to-day...
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Technical Support Specialist
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Singapore SUPERMETRICS SINGAPORE PTE. LTD. Full timeDo you get kicks out of digging into tech problems and saving customers' days in the process? Awesome! We're looking for a detective like you to join our tech support. We’re looking for a **Technical Support Specialist **to join our small but mighty support team in Singapore! **You will make an impact by ** Our products are incredibly powerful tools...
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Singapore Fiix Full time**About Fiix** Fiix is on a mission to build better maintenance teams by connecting customers to the tools, resources, and technology they need to join the future of maintenance. We help our customers drive better business outcomes with easy-to-use, AI-driven maintenance software, an open ecosystem, pre-built integrations and the industry expertise they...
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Technical Support Product Specialist
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Singapore PRISM+ Full timeWe are looking for a Technical Support Product Specialist with excellent communication and diagnostic skills. As a technical support product specialist, you will required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical, hardware, and system...
