Assistant Operation Supervisor

Roles & Responsibilities Position : Assistant Operation Supervisor (Airfreight) Location : Bukit Merah (Few bus stops from Tiong Bahru MRT) Working hours : 5 days (Monday-Friday office hours) Salary (commensurate with experience): Up to $4700 + AWS +Bonus + Mobile + 14 days Annual leave Duration :Permanent Industry : Logistics/Freight - MNC Responsibilities Supervise daily air import and export activities to ensure timely processing and delivery of shipments. Review shipping documents such as MAWB, HAWB, permits, and customs declarations to ensure accuracy and compliance. Verify costing and billing to ensure correctness and timely invoicing Monitor team workloads, operational timelines, and resource allocation. Liaise with airlines/co-loaders, freight forwarders, customs brokers, and ground handling agents to ensure smooth cargo movement. Coordinate with warehouse and transport teams for inbound and outbound cargo arrangements. Ensure shipment status updates are communicated clearly to internal stakeholders and customers. Lead, train, and support a small team of air operations executives to meet performance and service standards. Act as the first point of escalation for operational issues and client concerns. Support recruitment, onboarding, and continuous development of operational staff. Ensure adherence to internal SOPs and external regulatory guidelines (CAAS, IATA, Singapore Customs, etc.). Prepare operational reports and track performance metrics, including KPIs such as delivery timelines, service levels, and cost control Participate in audits and internal control checks. Identify areas for improvement and implement process enhancements for operational efficiency. Work closely with the Sales & Marketing team in supporting budget planning and managing vendor costs. Requirement: Diploma or Degree in Logistics, Supply Chain Management, or a related discipline. Minimum 2-3 years of airfreight operations experience (import/export), with a minimum of 1–2 years in a supervisory or team lead role. Sound knowledge of air cargo procedures, customs clearance, documentation, and Tradenet processing Proficient in Microsoft Office tools and logistics systems such as Tradenet and CCN (CUBEforall). Familiar with bonded warehouse operations, Free Trade Zones (FTZ), and handling time-sensitive cargo such as perishables and pharmaceuticals (preferred). IATA Dangerous Goods Regulations (DGR) certification. Air Cargo Security training or equivalent.d. Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications Email to Do visit Search Personnel Pte Ltd for more job listings. ***We DO NOT charge our candidates any referral fee nor bind them with any contract.*** Joie Chang Deputy Consulting Director (APAC) Reg no.: R | EA No: 13C6684 Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you. Tell employers what skills you have SalesLeadershipMicrosoft OfficeListingsInterpersonal SkillsInventoryOperations ManagementSecurity TrainingStrategyAir FreightComplianceProject ManagementFreightCustomer SatisfactionTeam PlayerShippingCost Control