
Software Application Support Engineer
2 weeks ago
Application Support Engineer
Responsibilities
Manage L1 to L3 incident tickets and service requests
Provide L2 support 24/7 based on scheduled rotation basis
Troubleshoot application issues including working with OEM supports to determine cause of issue and rectification plan
Perform monthly system and application preventive management health checks and reporting
Perform application enhancements through scripting or Java coding
Perform software application upgrades and patching
Support system deployment changes during off-peak operation hours
Qualifications
Degree / Diploma in Software / Computer Science
At least 2 -3 yrs experience
Proficient in Java Coding
5 day week (830am to 6pm) Note: rotating standby schedule
Working Location: Changi Airport
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