Low Code Engineer

Role Overview The Low-Code Engineer will sit within the IT Infrastructure team and deliver secure AI-assisted workflow automation across SharePoint Online and Microsoft 365. The role will integrate approved AI capabilities to help validate, summarise and route forms and supporting documents for review, reducing manual effort while retaining human oversight and complying with security and data-handling requirements.

Responsibilities Requirements and solution design: Work with IT Infrastructure and business users to document form-review processes, requirements, decision points and acceptance criteria. Microsoft 365 integration: Design and build maintainable workflows integrating SharePoint Online, Microsoft 365, digital forms and document libraries using approved connectors and APIs. AI-assisted review automation: Configure solutions to extract and summarise submitted information, check completeness, flag inconsistencies and route exceptions to the appropriate reviewer; retain human approval for consequential decisions. Security and governance: Apply least-privilege access, permissions, data classification, audit logging, retention and data-loss-prevention controls, and use only AI services approved for data. Testing and handover: Prepare test cases, support UAT and defect resolution, deploy approved changes, and provide technical documentation, operating procedures, administrator training and ongoing support.

Requirements & Qualifications Educational Qualification & Experience

Education:
Degree or diploma in Information Technology, Computer Science, Software Engineering, Data Science or a related discipline; equivalent relevant experience may be considered.

Experience:
Minimum 3 years of hands-on experience delivering low-code solutions, workflow automation or application integration in an enterprise environment, preferably using Microsoft 365 and SharePoint Online.

Technical & Professional Competencies Essential (Must-Have) Hands-on experience with Power Apps, Power Automate and SharePoint Online, including forms, document libraries, metadata and approval workflows. Experience integrating Microsoft 365 services and enterprise systems through supported connectors, Microsoft Graph or REST APIs. Formal AI training and a current, verifiable AI-related certification (Microsoft AI/Power Platform or equivalent); provide certification evidence with the CV. Practical experience implementing AI-assisted document/form processing such as extraction, summarisation, completeness checks, inconsistency flags and human-review routing. Ability to implement security and privacy controls, including least-privilege access, permission-aware processing, auditability and use of agency-approved AI services.

Preferred (Advantageous) Experience with Copilot Studio, AI Builder, Azure AI services or equivalent enterprise-approved AI tooling. Experience integrating workflows with Microsoft 365 applications, SharePoint, Teams and document repositories, including testing and deployment in a controlled environment.

Soft Skills & Communication Attributes Strong analytical and troubleshooting skills, with the ability to break down manual review processes into clear, testable workflow steps. Good written and verbal communication skills to explain technical solutions, limitations and risks to non-technical users. Able to work independently within IT Infrastructure, collaborate with business stakeholders, and provide clear documentation and knowledge