Butler
1 day ago
1 week ago Be among the first 25 applicants
Position Summary
As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.
The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible.
You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance).
Responsibilities
Provide bespoke experiences and services to fulfill guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other hotel departments.
Coordinate efforts of Butler Valets and verify that other departments supporting butler services are equipped to meet guest needs.
Build rapport with guests, proactively anticipate needs, and take action where possible to ensure a high level of service.
Qualifications
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Supervisory Experience: No supervisory experience.
License or Certification: None.
Required Qualifications
Related Work Experience: 6 months related work experience required.
Physical and Workplace Requirements
Team members will be on their feet and moving around, standing, sitting, or walking for extended periods.
Physical ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Location and Schedule
Location:
The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore,
Schedule:
Full Time
Located Remotely?
N
Company and Equal Opportunity
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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