Assoc Business Analyst

2 days ago

Singapore Synapxe Full time

The Business Analyst develops and designs system/data product solutions, tests the performance and usability of systems/data product and prepares user training documentation. He/She handles situations which may require broad research of client business processes and requirements, information technology requirements, procedures or problems according to business needs. He/She acts as a liaison between system users and technical staff to address questions and issues.

He/She possesses an analytical mind, and is able to see interconnections with system solutions and usability. He/She adopts a systematic approach in handling ambiguous or complex issues, and actively discusses his/her perspectives to arrive at effective solutions.

He/She is open-minded and innovative in exploring new and alternative solutions to optimise systems. He/She is able to engage and support others in the team, and readily put forth his/her ideas in a clear and compelling manner.

Critical Work Functions and Key Tasks

Identify business needs


• Document needs and objectives, current operational procedures, issues


• Develop detailed user requirement documents


• Prioritise requests from multiple sources


• Propose prioritisation of user requests

Analyse systems


• Analyse systems/data products and processes to identify enhancement opportunities


•Guide documentation of specifications and interfaces between systems/data products


• Identify system/data products deficiencies and performance gaps


• Support the review of existing business processes to identify opportunities

Develop solutions


• Identify options for resolution of system gaps


• Align system design with the needs of the users


• Prepare solution design specifications


• Support the preparation of solution proposals


• Advocate technical compatibility and user satisfaction


• Conduct change impact analysis


• Document system enhancements and detailed specifications

Manage project implementation


• Develop test plans and test cases


• Prepare test data to satisfy user acceptance test scenarios


• Document post-test evidence of expected results or defects


• Work with relevant stakeholders on user acceptance testing


• Support Planning of project timelines and resources needed


• Apply project management tools and processes to ensure project is cost-effective


• Prepare project status reports for stakeholders


• Follow best practices and frameworks for project implementation


• Schedule activities to drive deliverables toward meeting the overall project plan


• Work with users, technical staff and management to determine and resolve issues associated with project implementation


• Review work at critical milestones with team leader or sponsor to maintain their commitment and support


• Provide timely and accurate project progress information

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