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Customer Service Executive

3 weeks ago

Singapore AGI Freight Singapore Pte Ltd Full time

Manage new and existing clients. Respond to daily customer services duties Manage clients' booking with airlines or coloaders Manage clients' logistics request and needs Input shipment detail and job costing into the freight systems Check costing and accept or dispute any vendors billing not in line with quotation. Maintain good customer service relationship with local and oversea clients/agents, airlines representatives and coloaders. Other duties as may be delegated by management from time to time. Qualifications: Minimum 1 years' of related work experience. Good understanding of airlines or coloaders Experiences with shipping procedures. Good command of written and spoken English. Self-motivated. Customer oriented High endurance Able to work under pressure Certificate with Transport Logistics or DGR will be added advantage. Import/Export Documentation #J-18808-Ljbffr