Sales Development Representative

5 days ago

Singapore MedTech Innovator Full time

Location: Singapore, with flexible working hours to support US time zones About Us At KeyReply, we're at the forefront of generative AI innovation, creating AI agents and agentic workflows that deliver tangible business value. We work with leading organizations in Singapore and Southeast Asia, and are expanding rapidly into overseas markets including the US, Australia, UK, and in LATAM. Our solutions help transform how healthcare providers, insurers, and enterprises operate, impacting millions of patients and employees globally. Key use cases include: AI-powered patient intake and triage. Voice AI for appointment scheduling, reminders, and contact centers. Automated post-discharge follow-ups and chronic care management. Intelligent workflows for insurance claims, billing, and IT support. With a strong track record, KeyReply combines deep industry expertise with cutting-edge AI to help organizations scale automation responsibly and securely, improving outcomes, reducing costs, and enabling clinicians and staff to focus on what matters most: delivering care. The Role As a Sales Development Representative (SDR) , you'll play a key role in driving growth by creating qualified meetings and Sales-accepted leads. You'll be responsible for executing targeted outbound campaigns and rapidly following up on inbound leads. Working closely with Marketing and Sales, you'll be the bridge that connects high-intent prospects to meaningful sales conversations. This role is based in Singapore and requires flexibility to overlap with US working hours. What You'll Do Drive outbound prospecting into Tier-1 healthcare accounts using email, phone, and LinkedIn, while personalizing outreach with relevant triggers such as hiring, EMR or CCaaS projects, and AI governance initiatives. Manage inbound leads by responding within SLA timelines, qualifying against the ideal customer profile (ICP), and routing them to

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