Lifestyle Store Supervisor

20 hours ago


Singapore BOTTLES PTE. LTD. Full time

Roles & Responsibilities Store Supervisor Location: Central Singapore Reports to: Store Manager Leads: Sip Ambassadors About Us Unbottled is a lifestyle retail brand built around good vibes, great design, and better hydration.We’re home to lifestyle products that make everyday routines fun, functional, and beautiful. Our stores are lively, community-driven spaces — we don’t do hard-selling or corporate stiffness. We do teamwork, creativity, and great customer experiences. About the Role As a Store Supervisor , you’re the heartbeat of the store floor.You make sure the team runs smoothly, the vibe stays high, and customers have a genuinely positive experience every time they visit.You lead by example — selling with enthusiasm, solving problems fast, and supporting your team like a pro. What You’ll Do Lead and motivate Sip Ambassadors during daily operations. Handle customer escalations, refunds, and exchanges with confidence and empathy. Oversee stock take, replenishment, and store presentation to maintain perfect standards. Execute store promotions and communicate updates clearly to the team. Identify improvement areas in customer flow, merchandising, and operations. Take initiative as IC (in-charge) when the manager is off-duty — ensure smooth opening and closing. How Success Is Measured Team performance : Sales growth and teamwork metrics Customer experience : Mystery shopper and feedback scores Operational accuracy : Stock accuracy, store readiness, zero out-of-stocks Leadership : Peer feedback, staff engagement, initiative



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