Identity & Access Single Sign-On Provisioning Services - Functional Specialist

## For additional information, please review .# Job SummaryCiti Singapore is seeking a highly motivated and experienced Functional Specialist to join our Identity & Access Management (IAM) Single Sign-On (SSO) Provisioning services team. The successful candidate will be a key contributor to the team, responsible for ensuring the robust and efficient delivery of IAM SSO provisioning services. This role demands a strong understanding of functional requirements, meticulous testing, and effective deployment practices, operating within a global team environment.# Roles & Responsibilities## Functional Requirements Management:* Proactively engage with stakeholders to gather, analyze, and document functional requirements for services under the team's responsibility.* Translate business needs into clear, concise, and comprehensive Business Requirements Documents (BRDs).## Quality Assurance & Testing:* Develop detailed test plans and test cases to ensure comprehensive coverage of functional requirements.* Execute functional testing, analyze results, and report defects in a timely manner.* Collaborate with development teams to ensure issues are resolved effectively.## Application Deployment & Support:* Coordinate and perform application deployments for IAM SSO provisioning services.* Conduct thorough post-deployment checkouts to verify successful implementation and service stability.## Operational Support:* Provide ad-hoc support during out-of-office hours and weekends as required, given that most production changes occur outside standard business hours.* Participate in a rotational schedule for weekend service health checks, typically once or twice a month.## Collaboration & Communication:* Work closely with global team members, fostering strong collaborative relationships across different time zones.* Communicate effectively with technical and non-technical stakeholders regarding requirements, progress, and issues.# Job Requirements## Experience:* 8-10 years of overall Information Technology (IT) experience.* Minimum of 3 years of dedicated experience in the Identity & Access Management (IAM) domain.## Technical Skills:* Basic proficiency with UNIX/Linux terminal commands, including performing system diagnostics and restarting services.* Understanding of middleware technologies such as IHS (IBM Server) and WASND (WebSphere Application Server Network Deployment).* Familiarity with project and task management tools such as JIRA.* Experience with Change Management processes using Service Now.* Proficiency in documentation and collaboration platforms like Confluence.* Experience with monitoring tools such as Splunk and AppDynamics is a significant advantage.## Soft Skills:* Excellent written and verbal communication skills, essential for working with global teams and diverse stakeholders.* Strong analytical and problem-solving abilities.* Ability to work independently and as part of a distributed team.* Adaptability and willingness to provide support during non-standard working hours when necessary.Education:* Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.------------------------------------------------------**Job Family Group:**Technology------------------------------------------------------**Job Family:**Information Security------------------------------------------------------**Time Type:**Full time------------------------------------------------------**Most Relevant Skills**Please see the requirements listed above.------------------------------------------------------**Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.**If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *.**View Citi’s and the poster.*#J-18808-Ljbffr