Service Engineer

2 weeks ago


Singapore Talent-Merge Pte Ltd Full time

Overview We are seeking a motivated Service Engineer to provide technical support, installation, commissioning, and maintenance services for satellite communication (SATCOM)and marine navigation (NAVCOM)systems in the maritime industry. The role involves hands‐on work onboard vessels and at shipyards, ensuring reliable system operation and delivering responsive support to customers and service partners. Key Responsibilities Assist with the installation, configuration, and maintenance of NAVCOM systems, RF equipment, and IT/OT network infrastructure under the guidance of the Technical Manager. Support on‐site troubleshooting, preventive maintenance, and repair of marine electronics, including navigation, radar, communication, and control systems. Participate in the commissioning of satellite and navigation systems to verify proper setup and operational readiness. Manage and maintain service records, customer requests, and documentation using CRM or service management tools. Provide support for core network infrastructure, including LAN/WAN and RF hub equipment deployment and maintenance. Coordinate administrative and operational tasks related to port activities, including vessel entry permits, crew clearance, and scheduling service visits across Asian ports, with a focus on Singapore. Monitor ground stations, gateways, and customer systems in coordination with the Network Operations Centre (NOC), escalating issues when necessary. Contribute to testing, technical projects, vendor coordination, and process improvement initiatives to enhance service quality and operational efficiency. Requirements Diploma or Degree in Electrical, Electronics, Marine Engineering, Telecommunications, or a related discipline. 2–3 years of hands‐on experience in the maritime, satellite communication, or telecommunications sector, with exposure to shipboard or shipyard environments. Strong technical knowledge of NAVCOM systems, including marine navigation, radar, SATCOM, and control systems, with field service experience in installation, troubleshooting, and maintenance. Working knowledge of satellite technology, RF signal management, ground station/gateway connectivity, and basic IP networking (routing, switching, IPv4/IPv6). Familiarity with service management software (CRM), port operations in Asia (especially Singapore), and strong problem‐solving skills for independent fieldwork. #J-18808-Ljbffr


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