Indoor Customer Service Administrator

6 days ago

Singapore HOUSE OF AMBER NECTAR PTE. LTD. Full time

Indoor Customer Service Administrator Duties: Daily Orders and invoicing Provides information to customers by verifying understanding of request; answering questions; offering assistance. Initiates service by recording requests; forwarding to dispatching. Collects revenue by receiving and recording payments. Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments. Improves quality results by evaluating processes; recommending changes. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed. Directly responsible for billing and relevant adminsitration for customers, including Invoicing, Credit and Debit Memos. Work closely with the Sales team to assist in Customer management. Other ad-hoc administrative duties. Responsibilities Billing and utilisation of internal SAPB1 System for such functions Maintenance of customer information Coordination with Salesteam regarding Customer AR and requests Other adhoc admin billing tasks Customer records management and to initiate all actions for rebates/sponsorship.

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