Social Work Assistant

3 days ago

Singapore St. Andrew's Nursing Home (Queenstown) Full time

STATEMENT OF PURPOSE
This role supports and assists the nursing team and the medical social work team in administrative tasks, information gathering, form filling, fieldwork, and other ad hoc duties.
KEY RESPONSIBILITIES
Pre-admission/Admission Support
Orientate new residents and their NOKs to the nursing home.
Ensure residents settle well in the nursing home.
Casework (non-complex case)
Engagement and Assessment
Establish rapport and build a professional relationship with residents and significant others.
Identify and clarify the key issues in the problem situation and gather relevant information from residents and NOKs.
Conduct bio-psycho-social-spiritual assessments to identify severity and key risks and protective factors for intervention.
Engage residents, families, multi-disciplinary teams, and relevant stakeholders to gather holistic and relevant information.
Goal Setting and Intervention Plans
Analyse and evaluate different courses of action, when appropriate, with the multi-disciplinary team and relevant stakeholders.
Formulate appropriate strategies for action.
Conduct care planning and goal setting with residents based on standard guidelines and professional assessments.
Set clear contracts and goals with residents to engage them in problem-solving.
Apply appropriate assistance schemes.
Collaborate and negotiate with stakeholders to mobilise community resources.
Case Review and Documentation
Follow up and review care plans and provide recommendations to modify care plans where necessary.
Evaluate the process and outcomes objectively and recommend future improvements.
Provide documentation and timely updates of assessments and interventions for use by the multi-disciplinary profession.
Work with MSWs on providing social reports with proper consent to relevant stakeholders to ensure continuity of care.
Keep residents meaningfully engaged
Understand the interests of individual residents.
Organise activities that are of interest to residents.
Engage and motivate residents to participate in activities.
Work with volunteers and the Volunteer Manager in activities planning and implementation.
Review and evaluate the effectiveness of activities in improving the well-being of residents.
Support volunteer program
Provide feedback on possible new volunteering opportunities based on observed needs.
Work closely with the Volunteer Manager to effectively mobilise resources for the volunteer program.
Activities Programme
Provide supervision during the implementation of activities.
Provide feedback to volunteers on areas for improvement via Corporate Communication in charge.
Support Advance Care Planning (ACP) program
Initiate ACP awareness with residents and their NOKs.
Facilitate General ACP or PPC with residents and their NOKs for those who are ready.
Review ACP plans regularly.
Assist residents in fulfilling their care preferences and last wishes.
ADDITIONAL DUTIES
The staff will undertake projects relevant to the post as requested by HOD or ED.
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