Tax Resolution Specialist IV

4 days ago


Singapore Dayforce Full time

Dayforce - Tax Resolution Specialist IV
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity, and compliance for the global workforce. Our brand promise - Makes Work Life BetterTM - reflects our commitment to employees, customers, partners, and communities globally.
Location:
Remote work available; we can hire anywhere in India.
Role Overview:
The Tax Resolution Specialist IV is a client-facing role acting as a liaison between clients and tax agencies. Responsibilities include preparing and processing amendments, researching agency notices, and maintaining good client standings with tax authorities.
What You'll Do:
Resolve and process tax correspondence and amendments, from simple to complex cases.
Research and analyze issues leading to out-of-compliance notices from tax agencies.
Prepare and file original and amended federal, SSA, state, and local tax returns.
Respond to client inquiries with high customer service standards.
Communicate with tax agencies to gather and analyze information necessary for tax filings.
Maintain knowledge of agency requirements, forms, and current tax issues.
Assist with tax filing processing and cross-training as needed.
Understand the end-to-end amendment process, including preparation work.
Negotiate with agencies and clients to email addresses. We do not request money or personal data during recruitment. For more information, visit our fraud warning page.
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