Vp - fraud operations senior manager (hybrid)
1 week ago
The Fraud Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology. Responsibilities: Card Fraud Parameter Strategy and ensure minimum impact to customer spending. Managed Fraud communication hub strategy – sending of message via Citi Mobile App/SMS to verify transaction via Citi Mobile App. Ensure smooth migration of SMS OTP to authentication via Citi Mobile App for adding of cards to wallets. Ensure smooth cutover of ARIC - new fraud surveillance tools with Adaptive Behavioural Analytics and Automated Deep Behavioural Networks. Implement frictionless authentication, currently we send PN/SMS OTP for all 3 DS. Managed all Card Fraud related projects including assessing fraud risk for all card related projects during New Activities Forum & Project Delivery Forum. Ensure zero incidents of compliance fees from associations due to non-compliance with various association (Mastercard & Visa) programs related to Authorization & Fraud. Oversight of card fraud activities handled in KL CSC. Met all KPIs rolled down by International Fraud. Ensure compliance with Citi policies related to Card and local regulatory, perform fraud risk assessment for Card/Authorization during Project Delivery Review and New Activity Control including approving Fraud Impact Assessment Template. Attend industry fraud discussions related to card and ensure active engagement with associations (Mastercard & Visa) & law enforcement agencies on fraud/authorization matters including association key initiatives/policy. Qualifications: 8-10 years of experience in a related role. Good knowledge of Card Association Rules & Regulations & Bylaws, Card Authorization & rolling out card fraud strategy required. Proven success in a similar position. Demonstrated ability to persuade and influence others. Consistently demonstrates clear and concise written and verbal communication. Demonstrated ability to remain unbiased in a diverse working environment. Education: Bachelor’s degree/University degree or equivalent experience. Master’s degree preferred. Job Family Group: Operations - Services Job Family: Fraud Operations Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the EEO is the Law poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting . #J-18808-Ljbffr
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VP - Fraud Operations Senior Manager (Hybrid)
2 months ago
Singapore Citi Full timeThe Fraud Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team. The overall objective of this role is to manage fraud losses by...
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Assistant vp, internal fraud investigator
3 weeks ago
Singapore United Overseas Bank Full timeAssistant VP, Internal Fraud InvestigatorPosting Date:27 Oct 2024Location: Singapore (City Area), Singapore, SG, 048624Company:United Overseas Bank Ltd Key Responsibilities include: Reports to Head, Internal Investigation Team, covering fraud and internal investigations Works closely with investigators to identify control and process gaps, conduct root...
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Assistant vp, internal fraud investigator
3 weeks ago
Singapore United Overseas Bank Ltd. Full timeAssistant VP, Internal Fraud InvestigatorPosting Date: 28 Sep 2024Location: Singapore (City Area), Singapore, SG, 048624Company: United Overseas Bank Ltd Key responsibilities include: Reports to Head, Internal Investigation Team, covering fraud and internal investigations. Works closely with investigators to identify control and process gaps, conduct root...
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Assistant VP, Internal Fraud Investigator
2 months ago
Singapore United Overseas Bank Full timeAssistant VP, Internal Fraud Investigator Posting Date: 27 Oct 2024 Location: Singapore (City Area), Singapore, SG, 048624 Company: United Overseas Bank Ltd Key responsibilities include: • Reports to Head, Internal Investigation Team, covering fraud and internal investigations • Works closely with investigators to identify control and process...
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Assistant VP, Internal Fraud Investigator
2 weeks ago
Singapore United Overseas Bank Full timeAssistant VP, Internal Fraud Investigator Posting Date: 25 Nov 2024 Location: Singapore (City Area), Singapore, SG, 048624 Company: United Overseas Bank Ltd Key responsibilities include: • Reports to Head, Internal Investigation Team, covering fraud and internal investigations • Works closely with investigators to identify control and process...
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Senior Fraud Operations Manager
3 weeks ago
Singapore Citi Full timeSenior Fraud Operations Manager Job SummaryThe Senior Fraud Operations Manager is responsible for managing fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology. This role involves managing one or more teams and a component of the fraud loss portfolio, monitoring execution of operational objectives, and helping to...
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Senior Fraud Operations Manager Lead
2 weeks ago
Singapore Citi Full timeAbout the RoleCiti is seeking a seasoned Senior Fraud Operations Manager Lead to join our team. This leadership position plays a crucial role in driving fraud management policies, processes, and procedures to minimize the impact of fraud.
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Fraud operations lead
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Senior Manager Fraud Operations Lead
2 days ago
Singapore Citi Full timeAbout the Role">The Senior Manager Fraud Operations Lead is a key position within our team, responsible for driving fraud management policies and processes to minimize the impact of fraud. This role requires strong leadership skills to manage a team or department effectively, ensuring analysts make informed decisions using risk/reward balance methodology.Key...
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Senior Fraud Prevention Strategist
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Singapore Shopee Full timeJob SummaryWe are seeking an experienced Senior Fraud Prevention Strategist to join our Operations team at Shopee. As a key member of the fraud prevention team, you will be responsible for shaping the mission and strategy of the fraud teams to ensure alignment with the overall company business direction.Key ResponsibilitiesDevelop fraud forecast models to...
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Senior Fraud Investigation Manager
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Singapore United Overseas Bank Full timeSenior Fraud Investigation ManagerAt United Overseas Bank, we are seeking a highly skilled Senior Fraud Investigation Manager to join our Internal Investigation Team. As a key member of the team, you will be responsible for leading investigations into internal fraud and ensuring that effective remediation plans are implemented to prevent recurrence.Key...
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AVP - SOC Cyber Fraud Analyst (Hybrid)
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Singapore Citi Full timeThe Security Operations Center Cyber Fraud Analyst is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks on a 24x7 basis. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data...
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Internal Fraud Investigator
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Singapore United Overseas Bank Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Fraud Investigator to join our Internal Fraud Investigation Team at United Overseas Bank Ltd. As Assistant VP, Internal Fraud Investigator, you will be responsible for leading the investigation of internal fraud cases, identifying control and process gaps, and recommending remediation to...
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Fvp/vp, business risk and controls management
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Singapore United Overseas Bank Ltd. Full timeFVP/VP, Business Risk and Controls Management (BRCM) Anti-Fraud Adviser, Group Retail Posting Date: 30 Sep 2024 Location: Singapore (City Area), SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...
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Avp/vp kyc compliance | singapore, sg | hybrid
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Singapore Empower Partners Search Full timeAVP/VP KYC Compliance Empower Partners Search, SingaporeJob Details: Posted 2 days ago | Hybrid Job | Permanent | S$100k - S$120k Our client, a leading private bank, is seeking a qualified professional for an AVP/VP position in their KYC team. This role will be senior and offers the opportunity to contribute to a growing organisation looking to enhance...