service crew

24 hours ago

Singapore The Chocolate Factory, LLC. Full time

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Job Description & Requirements
The Service Crew is responsible for presenting menus to patrons. He/She takes orders and answers questions on meal items. He/She makes recommendations and serves food/beverages to customers. He/She prepares the bill that itemizes total meal costs and sales taxes. He/She performs cashiering duties. He/She may also be required to prepare the food.

Job Description & Requirements
The Service Crew is responsible for presenting menus to patrons. He/She takes orders and answers questions on meal items. He/She makes recommendations and serves food/beverages to customers. He/She prepares the bill that itemizes total meal costs and sales taxes. He/She performs cashiering duties. He/She may also be required to prepare the food.
~ Apply quality systems.
~ Contribute to customer service over various platforms.
~ Cultivate productivity and innovative mindset.
~ Demonstrate the service vision.
~ Follow food and beverage safety and hygiene policies and procedures.
~ Implement operations for service excellence.
~ Interact with and serve f&b guests.
~ Maintain food and beverage production environment.
~ Maintain food and beverage service environment.
~ Maintain quality control procedures.
~ Prepare for service (mise en place).
~ Process payments.
~ Project a positive and professional image.
~ Provide counter/take-away service.
~ Provide go-the-extra-mile service.
~ Provide safety and security for guests.
~ Respond to service challenges.
~ Solve problems and make decisions at operations level.
~ Use essential features of a computer.
~ Use primary functions and applications of a tablet.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Design, Art/Creative, and Information Technology

  • Industries

    Food & Beverages

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