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sales associate-

2 weeks ago

Singapore NAVY EXCHANGE SERVICE COMMAND (NEXCOM) Full time

Overview
SALES ASSOCIATE- (SINGAPORE)- RPT
role at NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
Must be SOFA SPONSORED in order to apply. This position is not offering SOFA sponsorship.
Job Summary: As a sales associate you will be the face of our company. You will highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.
Responsibilities
Proactively engage and make a connection with customers.
Asking questions and listening to customers' needs.
Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, STAR card.
Provide premier customer service.
Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes.
Maintain store appearance.
Cross-selling products and knowing layout of the store.
Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
Upselling products.
Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge, specs.
Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards; cash handling including counting money and returning accurate amounts to customer.
Completing various forms of paperwork, reports, and reconciliation.
Be the keeper of merchandise; complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.
Adherence to assigned work schedule; accurate and complete follow through on work assignments.
Other duties as assigned.
Qualifications
PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise.
EXPERIENCE - Retail experience preferred but not required.
COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.
MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication and division.
REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
PHYSICAL DEMANDS / WORK ENVIRONMENT - This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs and up to 50 lbs in some departments. Work typically performed indoors but may be outdoors depending upon location.
OTHER SKILLS - Enthusiastic, friendly and energetic with a desire to provide outstanding service.
High School Diploma or equivalent preferred; no experience required.
Documents
Valid Passport with valid SOFA stamp
Valid Government ID Card
Command Sponsorship Letter or Family Entry Approval Letter
Alien Registration Card, if applicable
Proof of SSN, if applicable
Permanent Duty Orders, if applicable
Prior Military Service Members must also bring copy of DD214.
Primary Location:
Singapore-Singapore-Singapore
Organization:
Singapore
Schedule:
Part-time hours)
Unposting Date:
Sep 5, 2025, 3:59:00 AM
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