Quality Manager Specialist

Roles & Responsibilities We welcome and encourage all applicants to submit their application directly at the LEGO Careers Portal via this link: Job Description Are you ready to embark on an inspiring journey, ensuring the outstanding quality of LEGO® products? If you possess a proactive approach, collaborative spirit and courage to communicate locally and globally, this might be the right opportunity for you Play your part in our team succeeding: Plastic Parts Quality is one of functional team under QiEP, Corporate Quality. Its major task secure Plastic Parts external manufacture parts to fulfill LEGO unique quality value. The main working platform is external suppliers’ platform. To ensure the energy and cooperate success together through simplicity, coherence, and collaboration; To keep decreasing customer claim via more effective and efficient quality function in Development quality, Supplier quality management, and outgoing quality control. To escalate, prevent and detect quality risk before elements moving to our customers and consumers. To solve multiple quality issues by professional and systematic problem-solving approach. End orientation point to our stake holders and VIP customer’s service. To satisfy our customer always link to our performance management via continuous improvement. Our team slogan is “Make-Buy same quality” This position aims to identify the product quality risk and eliminate it during novelty stage. The main challenge for this position is the person should have good expertise on the quality development and product knowledge and strong quality mindset to ensure product fully compliance with our quality requirement in development stage. Core Responsibilities Evaluate product structure and design to meet safety and functional requirement throughout the whole development process Review the current process to ensure its continuous improvement and drive the cross-functional project to optimize process Drive big incidence to ensure root cause can be identified and countermeasure with proper problem-solving tools Initiate Q-Test plan for high complexity element to ensure risk has been identified with DFM when production Define the test method in development stage and ensure supplier conduct the test accordingly Conduct production pilot at vendors’ plant, evaluate and qualify manufacturing process Take ownership of learning & developing profession by proactively and continuously improve area of responsibility, seeks improvement in daily work, transform functional knowledge & experience into tangible results Support supplier quality management, like supplier quality audit, customer claim handling. Identify visual quality according to LEGO Error definition and VQG guild line. Each employee has the responsibility to ensure a health and safe work environment for himself/ herself and other employees Role authority: Approve/Reject development testing methodology. Escalate quality risk in development to management team. Approve/Reject novelty PP quality to move to mass production. Declare Critical equipment performance result to decide if Critical equipment can be used in mass production Verify and validate development performance according to development agreement Contribute risk findings to project team by professional quality tools (CTQs, FMEA, SPC, CPK, PPAP) Follow on development weak point or challenged point to mass production stability impact Quality input for novelty development in earlier stage Align PS test with PS team and supplier team Approval test diagram for development physical testing drive PP approval Improve supplier development quality management Quality input to high complexity project DFM/DFA Check in with QID for D-FMEA and add local quality input Review development data to evaluate the development performance Initiate P-FMEA to minimize development process risk Verify the reliability for the key measurements and testing in development Engage in development problem solving Do you have what it takes? Proven working experience in quality development or design engineering in plastic/ injection moulding industry with relevant education background is preferred Strong quality mindset to ensure never compromise to quality Expertise on plastic material, molding or related process is preferred and experience on toy industry would be an advantage and good at international toy safety standard, ASTM, EN71, ISO 8124, etc Knowledge in application of APQP, PPAP, PFMEA, SPC, and MSA is necessarily requested Supplier quality development and management experience in Thailand is preferred Project management skills, good oral and written communications skills Data science is requested for performance analysis and risk indication. Fluency in English (reading, writing, and speaking) is required; proficiency in Mandarin is a plus to work with stakeholders from China. Decision-Making (What authorities are connected to the functional expertise of the position) Assess the stability of quality in the development design. Verify the reliability of the supplier testing method. TQs close decision Accept/Reject for PPAP Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What’s in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today. Tell employers what skills you have Injection mouldingDesign EngineeringFMEASupplier QualityQuality ManagementISODFMEAAPQPProject ManagementSPCPlasticsPFMEAMSAPPAP