Permanent Technical Support Engineer at South area
1 week ago
Job Details Employment Type: Permanent Salary: $3,800 - $4,200 (depends on experience)Location: South (near Labrador MRT station) (Shuttle service provided at Queenstown MRT)Working hours: Mon to Fri: 8.30am – 5.30pm Job Responsibilities Provide pre-sales support / consultation, responding to customer support requests and queries in a timely and accurate manner Diagnosing and troubleshooting software and hardware problems, and applying the best solutions to resolve technical issues Providing technical assistance for queries and issues related to computer systems, software, and hardware Creating technical documentation and manuals to assist other team members and users Support on new product certifications and renewals Provide support on company's Warranty Entitlement and Claim system Period Permanent Location South (near Labrador MRT station) (Shuttle service provided at Queenstown MRT)Qualifications Bachelor's degree in Computer Science, IT, engineering or equivalent Min. 3-5 years hands on experience. Familiar with Microsoft Office applications. Strong problem-solving and analytical abilities. Proficiency in diagnosing hardware, software, and networking issues. Interested applicants, kindly email your detailed resume (MS Word format is preferred): (Reg No: R )Please ensure that applications sent through email are no bigger than 1Mb. We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified. Success Resource Centre Pte Ltd (EA License Number: 04C3201 )160 Robinson Road, #13-07/08/09 SBF Center, Singapore T: | W: the site is located at #J-18808-Ljbffr
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