Customer Success Manager

2 weeks ago


Singapore Cerebras Full time

Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas' enterprise data protection business, the company's solutions secure and protect data on-premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe. We've been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design , and our culture. Want to join the leader in AI-powered data security?Let's disrupt the modern world of data management together. This role is focused on ensuring our customers' success, driving growth/adoption of our technology, boosting renewals, and gleaning strategic insights that improve our product value. This is an exciting opportunity to unequivocally influence Cohesity's customers and to deliver an outstanding customer experience We are looking for someone who is truly passionate about customer advocacy and team development and has a proven track record to talk aboutThis is a daring role that requires outstanding customer relationships, team building, deep management and demonstrated mentor skills, a motivational style, and analytical skills. Additionally, you will have a focus on quality management; nurture innovation and high accountability and demonstrate the ability to drive continuous operational improvement as a way of working and managing. Are you a person, by nature, that is a conservative risk-taker, with a high level of ambition, and thrive in a changing environment?"HOW YOU'LL SPEND YOUR TIME HERE"Develop delivery plans that improve the customer experience and achieve higher product adoption and customer happiness Assist the



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