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Front Desk Receptionist

3 weeks ago

Singapore Heguru Education Centre Pte Ltd Full time

Join Our Team as a Front Desk Receptionist
We are on the lookout for an enthusiastic and customer-focused
Front Desk Receptionist
to be the welcoming face of our
education centre
As the first point of contact for students and their families, you will play a key role in creating a warm, professional, and reassuring experience from the moment they walk through our doors.
About the Role
This is a
full-time position
where you'll provide top-notch front desk and customer service support.
Key Responsibilities
1. Welcome Visitors
Offer a warm and professional welcome to all students, parents, and guests
Create a reassuring and positive first impression of our centre
2. Handle Inquiries
Manage incoming calls, emails, and walk-in questions
Provide accurate and helpful information about our programmes and services
3. Manage Student Matters
Oversee student registration and maintain up-to-date records
Handle course fee collection and ensure proper documentation
4. Customer Relationship Management
Build friendly and professional relationships with students and families
Address and resolve concerns with care, empathy, and efficiency
5. Provide Administrative Support
Assist with daily administrative and operational tasks
Ensure the smooth and efficient running of the centre
What We're Looking For
Excellent Communication : Strong verbal and written English skills
Organised & Detail-Oriented : Able to multitask and manage time well
Positive Attitude : Friendly, proactive, and genuinely enjoys helping others
What We Offer
Career Development : Opportunities for long-term growth and professional development
Attractive Remuneration : Competitive salary, annual increment, and year-end performance bonus
Supportive Team Culture : A warm, collaborative, and supportive workplace
Variety of Benefits : Perks to support work-life balance and personal well-being
Work Location
Punggol
– Waterway Point or new Punggol Coast Mall
Working Hours
Wednesday to Sunday : 8:45 AM – 6:30 PM
Off Days : Monday & Tuesday
Be the Heart of Our Centre – Where Every Smile Starts with You
Apply now and help us make a difference in every family's journey.
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