Solution Specialist

6 days ago

Singapore Ingram Micro, Inc. Full time

Role Summary
We have an excellent opportunity for an experienced AWS Solutions Specialist (Pre-Sales) to join our AWS services team and play a key role in supporting our continued growth plans. These plans aim to solidify our position as a leading global Services partner with AWS. Key responsibilities include owning, developing, and driving AWS-centric opportunities, supporting our commercial teams through the sales, and successful handover to the internal technical delivery teams. Where an opportunity falls outside of a Solutions Specialist technical discipline, they are responsible for engaging with the appropriate internal or third-party resources to ensure a coherent and fit-for-purpose solution is proposed. Other key responsibilities of the role include acting as the interface between the internal sales and technical teams, acting as an evangelist of our AWS-centric portfolio of services and capabilities to our channel partners, vendor, end-customers and internal stakeholders along with being integral to the identification and development of our solutions offerings. A typical AWS Solutions Specialist will have had three or more years in a similar Solutions Specialist type role.
Key Duties And Responsibilities
Working in close collaboration with the local (in-country) AWS sales and technical team, along with the wider Regional Service Centre, the core responsibilities of the role include, but not limited to, the following:
Pre-Sales, Scoping, and Services Development
Provide technical representation and leadership for AWS-centric end-customer pre-sales meetings and qualification calls
Act as the technical owner (pre-sales) and leader of AWS-centric opportunities taking full ownership of the technical response, including solution sizing, commercial model, and managing technical inputs from SMEs
Drive architectural solution development through understanding and translating customer challenges and requirements to identify and articulate the best-of-breed solution
Lead, with the support of SME’s, overarching solutions art-of-the-possible workshops with end-customers and assist with the creation of their strategic technology roadmap
Attend end-customer project kick-off meetings, as appropriate, to ensure seamless handover from pre-sales to delivery
Be familiar, and correctly position, key vendor programs including OLA, MAP and WAFR
Guide and drive solutions consistency through peer reviewing and providing overarching sign-off on opportunities
Identify other Ingram Micro service and sales opportunities
Support the development of the regional AWS services propositions, solutions and GTM
Work with the Regional Service Centre to allow for continued success and to help identify areas of potential growth Lead with qualification of designs and opportunities
Build and maintain a good awareness of the internal SMEs areas of specialism
Channel Partner and Vendor Relationships
Build and drive a sustained, responsive, technical, and influential relationship with channel partners and vendors
Position self as a ‘trusted advisor’ and ‘thought leader’ to channel partners for pre-sales translation and qualification of technical opportunities and ongoing engagement evolution
Actively promote pre-sales, solutions offerings, and consulting capabilities to channel partners
Be a visible representative of Ingram Micro at partner engagements and key vendor events, supporting the identification and development of future solutions offerings
Build and maintain a strong relationship with the wider Ingram Micro team, identify synergies and upsell opportunities
Support the continual development of channel partner and end-customer relationships in collaboration with account management and service delivery teams
Personal Skills Development
An active and contributing member of our regional AWS technical community
Build and maintain a strong relationship with the channel partners internal technical team
Keep up-to-date with current and future technologies, products and strategies
Build a solid skills foundation in chosen subject matter
Maintain relevant vendor certifications
Build and enhance relationships with peers
Continue development of consultative skills
Qualifications And Experience
An AWS Solutions Specialist should also have the following qualifications and experience:
Required Qualifications
AWS Associate Certification
Desirable Qualifications
AWS Professional Certification
AWS Speciality Certification
Expected Experience (Pre-Sales Solution Scoping And Development)
AWS Optimisation Licensing and Assessment (OLA)
AWS Migration Acceleration Program (MAP)
AWS Well-Architected Framework Review (WAFR)
Compute services (e.g. EC2, containers, serverless)
Monitoring/Observability tools (e.g. CloudWatch, Prometheus, DataDog)
CI/CD tools (e.g. CodePipeline/CodeBuild, Jenkins, GitHub Actions)
IaC tools (e.g. Terraform, CloudFormation, Serverless Framework)
Containers and orchestration tools (e.g. Docker, ECS, Kubernetes)
VPCs/Networking
Gen A/I and Machine Learning
Migrations from VMware and/or Azure
Knowledge, Skills, And Characteristics
Three or more years of experience in an AWS pre-sales or delivery type role
Excellent communicator both verbally and written (both local and English)
Experienced, mature, influential, assertive and diplomatic
Able to operate independently or as part of a larger team
Able to network with industry peers and customers
Industry leading knowledge of chosen subject matter
A flexible approach to work and prepared 'go the extra mile' to exceed customer expectations
Applies knowledge and skills through handling complex problems beyond own area of expertise
Ability and willingness to travel
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