Service consultant

3 weeks ago


Singapore Advancer Global Facility Pte. Ltd. Full time

Why choose us?
Reputable:One of the leading employment agencies in Singapore, providing trained Migrant Domestic Workers (MDWs) to 80,000 households since 1993.
Work with Amazing People:Join a welcoming and supportive team that will celebrate your achievements and assist you throughout your journey.
Competitive Earnings:Enjoy a competitive salary and a generous commission structure that recognizes and rewards your hard work and achievements.
Job Descriptions
Assist customers with MDW (Migrant Domestic Workers) hiring inquiries and handle after-sales issues, including service recovery as needed.
Facilitate the selection and interview of MDWs.
Perform administrative and training duties in connection with the placement of MDWs.
Ensure that all the necessary documents are processed with the MOM.
Perform other job-related and ad hoc duties as assigned.
Job Requirements
Certificate of Employment Intermediaries (CEI) with FDW module is required for this role.
Strong communication and interpersonal skills.
Proficiency in both English and Mandarin is necessary to effectively communicate with customers who speak these languages.
Previous experience in a customer-facing role or in the service industry is a plus.
Able to work on weekends and public holidays, with days off according to the duty roster.#J-18808-Ljbffr



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