Client Project Manager
5 days ago
Overview Client Project Manager role at NTT DATA, Inc. Join to apply for the Client Project Manager role at NTT DATA, Inc. This position leads and directs concurrent client projects classified as standard or complex, interfacing with all project stakeholders from concept through final implementation and handover to Operations. Responsibilities Leads and directs concurrent standard or complex projects. Engages with stakeholders to deliver projects from original concept through final implementation. Ensures client satisfaction and manages escalations, acting as a single point of contact to the client. Ensures the project delivers an as-sold solution, remains within the baselined budget and is delivered on time while maintaining quality criteria and client satisfaction. Manages the delivery of the project, including rigorous scope control and change management. Documentation and management of risks and issues. Ensures clear and concise communications to all stakeholders. Provides pre-sales support by working with sales teams to scope and cost a project solution, including completion of a proposal and client presentations of delivery approach as part of a tender process. Identifies opportunities and influences sales by conducting business conversations with the client positioning organizational consulting and technical services offerings. Coordinates activities of the project teams through task delegation or resource assignment. Performs other related tasks as required. To thrive in this role, you need to have Seasoned project management skills, including the ability to plan, organize, and execute projects from initiation to completion. Ability to establish strong relationships with internal stakeholders and external clients. Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately. Good written and verbal communication skills. Ability to work in high-pressure environments. Seasoned ability to manage urgent and complex tasks simultaneously. Seasoned business acumen and commercial skills. Passionate, strong initiative, self-driven with a commitment to succeed. Seasoned influencing ability whilst taking a collaborative approach. Decisive with good attention to detail ability. Seasoned ability to promote project services to both internal stakeholders and external clients. Competent in project change management. Seasoned knowledge of the industry, domain, or technology related to the client\'s project. Seasoned problem-solving and analytical skills to identify and address issues that may arise during project implementation. Academic qualifications and certifications Bachelor\'s degree or equivalent in business and/or project management or related field. Relevant project management certifications preferably PMP required. ITIL certification is beneficial. Required experience Seasoned project management experience preferably in a multinational professional services environment. Seasoned client engagement experience. Demonstrated understanding of the project life cycle. Demonstrated competency in project change management. Seasoned experience managing expectations when balancing alternatives against business and financial constraints. Workplace type On-site About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Note: This posting is for informational purposes and reflects current job requirements; third-party fraud warnings remain in effect for recruiter communications. #J-18808-Ljbffr
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