Workspace Service Co-Ordinator

3 hours ago


Singapore Cushman & Wakefield Full time

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Workspace Service Co-Ordinator - Singapore
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Cushman & Wakefield
Job Title: Workspace Service Co-Ordinator - Singapore
Overview
This role is responsible for delivering first-class Workspace and Guest Services by ensuring a seamless visitor journey, fostering a welcoming office community, and maintaining a high standard of hospitality. Key responsibilities include reception and visitor management, access control, mail and deliveries, and office support services. The role also supports meeting/event setups, courier coordination, supply management, and communication across the APAC Workspace Service team.
Responsibilities
Delivery of first-class Workspace Services and ensuring a seamless and personalized guest journey.
Assist in creating a community feel within the office environment.
Hospitality and Guest Services: provide hospitality to visitors while they wait for their host to arrive; manage water facilities at Reception where available.
Fire safety and evacuation support: be aware of fire exits and escort employees and guests to the assembly point during emergencies.
Visitor Management: familiarize yourself with the office layout, verify visitor details, register visitors, and inform colleagues when guests arrive.
Access Control: manage visitor access, issue and deactivate badges, and keep badge lists up to date; consult Workspace team for security on uncertain entries.
Mail and Deliveries: sign for post and deliveries, place them in designated areas, and follow instructions on handling items; scan items and describe for easy identification as needed.
Additional duties: support parcel/mail pickup or delivery, coordinate with the Workspace Service team, book taxis where prepayment is not required, monitor supplies, and conduct floor walks to maintain cleanliness.
Assist with courier packages, including preparing shipping labels and coordinating with courier companies.
Support in setting up meeting rooms and in-house events as directed by the Workspace Service Manager or event host.



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