Counsellor, FamilyCare

About the Role At New Life Stories (NLS), we believe that the relationship is the client. Every conversation, story, and silence becomes a doorway to healing. Key Responsibilities Provide counselling and case management for individuals and families, with high care needs. Facilitate Dear Mama / Dear Papa and other group sessions using restorative and experiential methods. Conduct assessments, care planning, and inter-agency coordination (SPS, MSF, SSFP, schools). Develop strengths- and relationship-based interventions that foster belonging and resilience. Maintain accurate documentation and progress tracking for evaluation and learning. Participate in reflective supervision and peer learning. Be flexible to work occasional weekends and after office hours to support families and agency events. You'll Thrive If You... Hold a Degree or Postgraduate qualification in Counselling, Social Work, or Psychology. Have 3–5 years' experience in counselling, family systems, or justice-related work. Training and experience in trauma related work will be an added advantage. Bring group facilitation experience with individuals facing adversity or life transitions. Practise with cultural sensitivity, a systemic, trauma-aware, and restorative lens that values voice, choice, and accountability. Embody love, compassion, and relational depth , using connection as the foundation for change. Why Join Us At NLS, we know that change happens in relationship. You'll join a team that believes love and compassion — not judgment — open the door to healing and transformation. Together, we support families to recognise their strengths, build healthy and supportive relationships , and create new, joyful experiences that give rise to new life stories of courage, connection, and hope. #J-18808-Ljbffr