Claims Executive

1 day ago


Singapore Marsh Full time

Marsh Singapore is looking for a Claims Executive to join our Claims Operations team. This hybrid role is based in Singapore and requires working at least three days a week in the office. This role offers an exceptional opportunity to collaborate with a highly motivated, well‐established, and professional team at Marsh Singapore. You will receive proper on‐the‐job training and a clear career path, with exposure to working with diverse clients on claims work. Responsibilities Review and understand incoming documentation and new claims notifications, informing relevant parties of potential problems or contentious claims, and seeking guidance when necessary. Identify affected policies or coverage parts for medium‐value claims from middle‐market to large clients, validating and clarifying details to ensure proper protocol is followed. Determine coverage for medium‐complexity claims by leveraging knowledge of policies and communicating with underwriters and insurers to manage claims effectively. Address escalated issues related to claims processing, providing resolutions or deferring to Claims Advocates for technical expertise. Liaise with clients on specific claim‐related issues, resolving moderate‐complexity concerns and maintaining effective communication with all stakeholders. Qualifications Proven experience in claims processing or a related field. Strong understanding of insurance policies and claims management processes. Excellent communication skills, both written and verbal, with the ability to interact effectively with clients and colleagues. Ability to analyse and resolve issues related to claims with a focus on detail and accuracy. Standout Qualities Experience working with middle‐market to large clients in a claims environment. Familiarity with claims reporting and tracking systems. Strong problem‐solving skills and the ability to work collaboratively in a team setting. Knowledge of industry standards and best practices in claims management. Benefits Professional development opportunities, interesting work, and supportive leaders to help you grow. A vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and have impact for clients and communities. A range of career opportunities and benefits to enhance your well‐being. Equal Opportunity Employment Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. #J-18808-Ljbffr


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