Attractions Experience Crew
1 week ago
Overview
Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.
Job Duties And Responsibilities
Pre-opening: Perform stress tests to the equipment, systems and processes; provide feedback on issues and gaps arising from the tests.
Support the team in move-in of furniture, fittings and equipment.
Attractions Operations: Ensure smooth day-to-day operations of the attractions including queue and crowd management and maintaining attractions cleanliness and show quality.
Deliver excellent guest experience, including management of guest feedback on-ground and addressing service lapses.
Ensure all attractions operate in accordance with safety regulations, quality standards and company policies.
Execute ideas to improve business growth, attractions enhancements, safety standards, guest experience and operational efficiency.
Perform ticketing and cash handling procedures.
Assist with full-scale event logistics, venue setup and post-event teardown.
Monitor guest areas to promptly clear used dining items during event days.
Facilitate planned party activities and games; plan and conduct interactive storytelling sessions.
Other relevant duties as assigned.
Job Requirements
Prior customer service/attractions experience will be an added advantage.
Service-driven, pleasant, courteous, and confident disposition.
Excellent communication skills with good command of written and spoken English.
Proficiency in other languages is an added advantage.
Good team player who can also work independently.
Physical fitness to endure long hours of standing.
Able to work on rotating shifts including weekends and public holidays.
Seniority level
Entry level
Employment type
Part-time
Job function
Design, Art/Creative, and Information Technology
Industries
Travel Arrangements
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